Dental Patient Access Coordinator

2 weeks ago


Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time
Job Title: Dental Patient Access Specialist

At Metro Community Health Center, we are seeking a highly skilled and compassionate Dental Patient Access Specialist to join our team. As a key member of our dental department, you will play a vital role in ensuring that our patients receive exceptional care and service.

Job Summary:

The Dental Patient Access Specialist is responsible for greeting and checking in patients, preparing them for their oral health appointments, and ensuring that all necessary information is collected and documented. This role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Greet and check in patients, collecting all necessary information and documentation.
  • Prepare patients for their oral health appointments, ensuring that all necessary paperwork is completed and signed.
  • Verify and confirm patient data and insurance information, ensuring accuracy and compliance with HIPAA regulations.
  • Manage patient records and related documentation, maintaining confidentiality and security.
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
  • Collaborate with dental staff to ensure efficient and effective scheduling, including emergency patients and prostho patients.
  • Maintain a clean and organized workspace, ensuring that all necessary supplies are available and easily accessible.
Requirements:
  • High school diploma or equivalent required.
  • Strong organizational and interpersonal skills, with the ability to work independently and as part of a team.
  • Computer experience, including proficiency in dental software and systems.
  • Knowledge of dental terminology and procedure codes, as well as HIPAA regulations.
  • CPR certification and radiation safety certificate required.
Working Conditions:

This role requires the ability to work in a fast-paced environment, with frequent interruptions and deadlines. The successful candidate must be able to speak and read English fluently, with excellent communication and interpersonal skills.

This is a full-time position, with normal clinic working hours and occasional overtime/extended work hours. The successful candidate must be able to move freely and use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.



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