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Customer Service Ambassador

2 months ago

Portland, Maine, United States MaineHealth Full time

MaineHealth is seeking a skilled Customer Service Representative to serve as a vital first contact for patients, visitors, and staff at our facilities. As a key member of our team, you will be responsible for providing exceptional customer service and support in a fast-paced environment.

Key Responsibilities:

  • Provide timely and effective responses to patient and visitor inquiries
  • Assist with navigation and wayfinding within our facilities
  • Offer support and resources to patients and families
  • Collaborate with healthcare teams to ensure seamless patient experiences

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic and fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Knowledge of healthcare services and policies

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment