Customer Service Representative

1 week ago


Portland, Maine, United States Bangor Savings Bank Full time
Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team at Bangor Savings Bank. As a key member of our banking services team, you will be responsible for providing exceptional customer service and a full range of banking services to our customers.

Key Responsibilities
  • Provide excellent customer service and a full range of banking services to customers.
  • Develop and build strong customer relationships to meet their financial needs.
  • Process routine and complex transactions efficiently and accurately.
  • Contribute to the overall sales growth of the Bank by engaging in customer conversations to develop rapport and recommend solutions.
  • Assume responsibility for the Branch in the absence of the Branch Manager or Assistant Branch Manager.
Requirements
  • High school diploma or equivalent.
  • Two years experience in retail banking, lending, sales, customer service and/or cash handling experience.
  • Demonstrated basic lending proficiency.
  • Demonstrated personal computer literacy.
Working Conditions

This position is located in a general office environment. Moderate lifting (up to 50 lbs.) and reaching, walking, sitting and standing are required. General office equipment is used.



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