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Patient Service Representative Lead

2 months ago

Chattanooga, Tennessee, United States Erlanger Health Full time
Job Summary

The Patient Service Rep Lead is a key role at Erlanger Health, responsible for supervising patient and customer service activities. This position ensures accurate and efficient registration, scheduling, and financial analysis for all patients upon arrival.

Key Responsibilities
  • Supervise patient and customer service representatives
  • Ensure accurate and efficient registration and scheduling processes
  • Conduct financial analysis and provide data-driven insights
  • Develop and implement process improvements to enhance patient experience
Requirements
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Experience in patient access and service operations
  • Knowledge of healthcare regulations and compliance

Erlanger Health is a leading healthcare provider, and this role is a critical part of our team. If you have a passion for delivering exceptional patient care and leading high-performing teams, we encourage you to apply.