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Client Relations Specialist

2 months ago

Jacksonville, Florida, United States Veritiv Full time
Position Overview

The role of a Customer Service Representative at Veritiv is pivotal in establishing and nurturing relationships with our valued clients. Your primary responsibility will be to communicate effectively with assigned customers, aiming to build new connections while enhancing existing partnerships.

Key Responsibilities
  • Proactive Customer Interaction: Engage with customers to provide exceptional service, ensuring their needs are met and identifying opportunities for new business.
  • Quality Service Delivery: Deliver high-quality support to clients, focusing on retention strategies and customer satisfaction.
  • Relationship Management: Foster strong relationships with clients, acting as their primary point of contact and advocate within the company.
Qualifications

The ideal candidate will possess strong communication skills, a customer-centric mindset, and the ability to identify and act on business opportunities. Experience in customer service or a related field is preferred.