Insurance Client Relations Specialist

2 months ago


Jacksonville, Florida, United States State Farm Agent Tim Murphy Full time

Position Overview

With a strong presence in the community, our agency has consistently earned accolades from State Farm Insurance, including the prestigious Chairman's Circle recognition. We take pride in our personalized, consultative approach to client interactions.

As our agency continues to grow, we are looking for dedicated individuals who are eager to contribute to our mission. We foster a collaborative work atmosphere, where you will have the opportunity to connect with clients across the state, assisting them in identifying their insurance requirements.

Key Responsibilities

  • Input, update, and manage customer relationship management (CRM) data for current clients, potential clients, and business opportunities.
  • Build and nurture customer relationships, ensuring timely follow-ups as necessary.
  • Utilize a customer-centric, needs-based assessment approach to inform clients about available insurance options.
  • Generate leads, arrange meetings, assess client needs, and promote suitable products and services.

Required Qualifications

  • Prior experience in a Property & Casualty insurance setting.
  • Genuine interest in marketing products and services tailored to client needs.
  • Strong communication abilities, including written, verbal, and listening skills.
  • People-oriented with a focus on customer satisfaction.
  • Detail-oriented with a commitment to accuracy.
  • Proactive in identifying and resolving issues.
  • Ability to learn and utilize computer systems effectively.
  • Capacity to thrive in a team-oriented environment.


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