Executive Client Specialist

6 days ago


Jacksonville, Florida, United States Paysafe Full time
About Paysafe

Paysafe is a leading payments platform with a strong track record of serving merchants and consumers in the global entertainment sectors. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.

With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world.

Job Summary

We are seeking an experienced Executive Client Specialist to service our top partner accounts. The successful candidate will be responsible for resolving issues, providing exceptional customer service, and building strong relationships with our partners.

Key Responsibilities
  • Provide timely and accurate information to our partners
  • Assist agents with technical questions
  • Articulate how a new account is received, underwritten, and booked
  • Answer questions regarding underwriting guidelines and card processing industry
  • Adhere to company and department's attendance and punctuality policy and procedure
  • Evaluate competitor's financial statements and create cost comparisons
  • Respond to and resolve complaints and conflicts
  • Handle operational details and explain policies and procedures
  • Explain and consolidate residuals and research merchant accounts on behalf of our partners
  • Work as liaison for our partners with internal departments and track and report daily/weekly/monthly department statistics
Requirements
  • Bachelor's Degree or 4 years' equivalent industry experience
  • 2 Years' Bankcard experience
  • Minimum 1 year in a Sales Support role with proven progressive responsibility and leadership capabilities
  • Customer service/relationship building experience
  • Leadership or supervisory experience a plus, but not required
  • Merchant acquisition/processing experience
What We Offer

Paysafe provides equal employment opportunities to all employees and applicants, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics.



  • Jacksonville, Florida, United States PAYSAFE Full time

    About PaysafePaysafe is a leading payments platform with a strong track record of serving merchants and consumers in the global entertainment sectors.Our core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.We have over 25...


  • Jacksonville, Florida, United States Paysafe Full time

    {"title": "Executive Client Specialist", "description": "About PaysafePaysafe is a leading payments platform with a strong track record of serving merchants and consumers in the global entertainment sectors. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing,...

  • Client Executive

    3 weeks ago


    Jacksonville, Florida, United States Hylant Full time

    About the RoleWe are seeking a highly motivated and experienced Client Executive to join our team at Hylant. As a Client Executive, you will be responsible for developing and growing a client book of business, managing and retaining current clients, and identifying new business opportunities within the assigned geography and/or focus area.Key...

  • Client Executive

    2 weeks ago


    Jacksonville, Florida, United States Hylant Full time

    About the RoleWe are seeking a highly motivated and experienced Client Executive to join our team at Hylant. As a Client Executive, you will be responsible for developing and growing a client book of business, managing and retaining current clients, and identifying new business opportunities within the assigned geography and/or focus area.Key...


  • Jacksonville, Florida, United States Editech Staffing Full time

    Enterprise Client Services ManagerEditech Staffing is in search of a dedicated Client Services Manager to oversee and enhance relationships with our Enterprise clientele. This position is pivotal in delivering tailored AI solutions that meet the unique needs of our clients. Key responsibilities include:Developing and nurturing relationships with client...


  • Jacksonville, Florida, United States PharmaCentra, LLC Full time

    Job OverviewClient Engagement SpecialistAre you passionate about establishing connections and meeting objectives in a vibrant, fast-paced setting? At PharmaCentra, we recognize the distinct challenges of managing a career alongside other responsibilities. We are seeking a driven and target-focused individual to take on the role of a fully remote, full-time...


  • Jacksonville, Florida, United States UniFirst Full time

    Client Support SpecialistUniFirst Corporation, a prominent player in the garment services sector, is seeking a Client Support Specialist.Manage phone inquiries and process orders via telephonePerform data entry tasksOffer internal assistance to sales personnelAssist in resolving customer concerns related to their accountsHandle credits and exchangesOversee...


  • Jacksonville, Florida, United States Jacksonville Transportation Authority Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Support Specialist to provide high-level administrative support to the Assistant Vice President - Chief Transportation Officer at the Jacksonville Transportation Authority.Key ResponsibilitiesProvide confidential executive support to the AVP - CTO, including scheduling appointments,...


  • Jacksonville, Florida, United States Renaissance Windows And Doors Inc Full time

    Job OverviewCustomer Support Specialist - Renaissance Windows and DoorsOBJECTIVEThe primary goal of this role is to deliver exceptional customer support services to clients and internal teams by ensuring timely and precise reporting on work orders and providing updates on customer account activities. This position demands a detail-oriented individual with a...


  • Jacksonville, Florida, United States Tiffany & Co. Full time

    Position Overview:As a Client Relations Specialist, you will play a pivotal role in delivering the exceptional Tiffany Experience to our esteemed clientele. Your commitment to excellence in service will be recognized and rewarded as part of our organization.Key Responsibilities:- Provide outstanding service to each client, ensuring their needs are met with...


  • Jacksonville, Florida, United States Symrise AG Full time

    Role Overview The Client Support Specialist is responsible for managing daily operations within the customer service department to ensure seamless order processing and fulfillment. Key Responsibilities Provide comprehensive account management assistance to clients. Engage in proactive communication regarding account status and activities. ...


  • Jacksonville, Florida, United States Halff Full time

    Join Halff as a Client Relationship Specialist. Position Overview: Client Relationship Specialists (CRS) are pivotal in fostering growth and expansion at Halff. The CRS's proficiency in recognizing new business avenues, nurturing client partnerships, and driving revenue is essential for achieving our strategic objectives. Key Responsibilities: Identify and...


  • Jacksonville, Florida, United States NILO CONSULTING INC Full time

    Position OverviewBecome a Key Player as a Client Account SpecialistIf you are passionate about building connections and are eager to take on a role that involves overseeing client accounts while assisting them in discovering optimal solutions, this position is tailored for you.Key Responsibilities:Oversee and enhance client accounts to achieve sales...


  • Jacksonville, Florida, United States Randstad North America, Inc. Full time

    Join Our Team as a Client Support Specialist Randstad North America, Inc., in collaboration with a leading global wealth management and financial services organization, is thrilled to present an opportunity for dedicated call center professionals. This position offers a long-term potential for temp-to-hire employment, with a competitive starting wage of $21...

  • Travel Nurse RN

    3 weeks ago


    Jacksonville, Florida, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Labor and Delivery SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Labor and Delivery Specialist to join their team. As a Labor and Delivery Travel Nurse, you will be responsible for providing high-quality patient care in a fast-paced hospital setting.Job Summary:Provide direct patient care to labor and...


  • Jacksonville, Florida, United States Baggett Law Full time

    About Baggett LawBaggett Law is a rapidly growing law practice seeking a full-time Legal Intake Specialist to support our team. As a key member of our staff, you will play a vital role in ensuring the smooth onboarding of new clients and the efficient management of our case files.ResponsibilitiesConduct thorough client consultations to determine the best fit...


  • Jacksonville, Florida, United States Dun & Bradstree Full time

    Unlock the Power of Data with Dun & BradstreetDun & Bradstreet is a leading provider of data and analytics solutions, empowering businesses to make informed decisions and drive growth. As an Account Executive, Retention Specialist, you will play a critical role in helping clients unlock the full potential of our solutions.Key Responsibilities:Engage with...


  • Jacksonville, Florida, United States Dun & Bradstree Full time

    Unlock the Power of DataDun & Bradstreet is a leader in data analytics, empowering businesses to make informed decisions. As an Account Executive, Retention Specialist, you will play a critical role in driving revenue growth and customer satisfaction.Key Responsibilities:Conduct needs-based assessments with Small Business clients to identify opportunities...


  • Jacksonville, Florida, United States First Horizon Full time

    Position OverviewLocation: RemoteRole SummaryThe Client Specialist II plays a pivotal role in supporting both clients and sales personnel by executing moderately complex administrative tasks essential for office operations and document management.KEY RESPONSIBILITIESDeliver support for commercial lending activities to Relationship Managers.Review and...


  • Jacksonville, Florida, United States My Consulting Offer Full time

    About the role Sales and Enrollment Specialist at My Consulting OfferKey Responsibilities:Act as the primary point of contact for potential clients, engaging with them to determine the suitability of our services.Manage the entire client journey, from initial correspondence to onboarding and pairing with a suitable coach.Collaborate with the team to ensure...