Customer Service Representative

1 month ago


Lexington, Virginia, United States Papa John's Pizza Full time
About the Role

We are seeking a skilled Logistics Coordinator to join our team at Papa John's Pizza. As a key member of our delivery team, you will be responsible for ensuring the smooth delivery of our products to our customers.

Key Responsibilities
  • Pre-Delivery Vehicle Preparation: Ensure that your vehicle is properly maintained and equipped for delivery.
  • Delivery Area Familiarization: Familiarize yourself with the delivery area to ensure efficient and effective delivery routes.
  • Order Quality and Accuracy: Verify the quality and accuracy of orders before delivery.
  • Proper Delivery Procedures: Follow established procedures for delivery, including handling customer interactions and resolving any issues that may arise.
  • Customer Service: Provide exceptional customer service through positive and professional interactions.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with customers and team members.
  • Attention to Detail: Ability to verify order accuracy and quality.
  • Organizational Skills: Ability to manage delivery routes and schedules.
  • Customer Service Skills: Ability to provide exceptional customer service in a fast-paced environment.


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