Store Customer Service Representative

2 weeks ago


Lexington, Virginia, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Store Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, ensuring that customers have a positive experience in our stores.
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Drive sales growth by recommending products and services to customers, and ensuring that customers are satisfied with their purchases.
  • Process sales transactions accurately and efficiently, while maintaining a high level of customer satisfaction.
  • Maintain a clean and organized store environment, ensuring that products are displayed attractively and that the store is well-stocked.
  • Assist with visual merchandising, including setting up displays and maintaining store fixtures.
  • Participate in ongoing training and development to stay up-to-date on products, services, and sales techniques.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer

As a Store Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, while developing your skills and advancing your career. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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