Automotive Service Advisor

1 month ago


Lexington, Virginia, United States Valvoline Instant Oil Change Full time
Job Title: Automotive Service Writer

Are you passionate about delivering exceptional customer service and working in a fast-paced environment? Do you have a strong background in automotive repair and a desire to grow your career? We are seeking a highly motivated and experienced Automotive Service Writer to join our team at Valvoline Instant Oil Change.

Key Responsibilities:

  • Provide exceptional customer service and communicate effectively with customers to understand their vehicle needs.
  • Work closely with our technicians to diagnose and repair vehicles, ensuring accurate and efficient service delivery.
  • Upsell and cross-sell services and products to customers, driving revenue growth and customer satisfaction.
  • Manage and maintain accurate records of customer interactions, service history, and vehicle maintenance.
  • Collaborate with our sales team to promote and sell additional services and products to customers.

Requirements:

  • 2+ years of experience in automotive repair and service writing.
  • Strong knowledge of automotive systems and repair procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Reliable transportation to and from work.

What We Offer:

  • A competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package, including health insurance, paid time off, and 401(k) matching.
  • A fun and dynamic work environment with a team of passionate and dedicated professionals.

Apply now to join our team and take the first step towards a rewarding and challenging career in automotive service writing



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