IT Support Specialist
1 week ago
This position involves a contract-to-hire opportunity.
Insight Global is seeking a skilled IT Support Specialist to enhance their team. The selected candidate will be responsible for overseeing a blend of project management and technical coordination for infrastructure initiatives and operational tasks driven by business needs. The primary responsibility of this role is to serve as the main point of contact for all IT-related inquiries at the designated location. This includes taking charge of all IT challenges and concerns, ensuring proper escalations, and helping to identify and resolve the root causes of IT issues.
Travel Expectations
- Willingness to travel extensively, potentially up to 80% of the time, including rare overnight stays.
- Must possess an excellent driving record, with no significant violations in the past three years.
- Expected travel radius is approximately 200 miles, with occasional longer trips.
Essential Qualifications
- High School Diploma or equivalent.
- A minimum of 2 years' experience with PC, LAN, WAN, Site-to-Site VPN, Wireless (preferably Cisco), and web-based solutions, as well as DOS-based applications.
- Proficient understanding of Server 2019, Cisco Routers, and Switches.
- Capability to set up and manage mobile devices (iOS, Android, Air Cards, etc.).
- Experience in configuring printers and utilizing ITSM software (preferably BMC Remedy).
- Able to lift items weighing up to 50 lbs.
- Must comply with travel requirements.
Preferred Qualifications
- Bachelor's Degree in Information Systems or a related discipline.
- Experience in the oil and gas sector.
- Certifications such as A+, Net+, MCP, MCDST, or HDI are advantageous.
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