Front Desk Coordinator

15 hours ago


Hollywood, California, United States Vendome Clinique & Spa Full time
Job OverviewWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team at Vendome Clinique and Spa, a luxury wellness and medical spa located in Beverly Hills. As the face of our Med Spa, you will be responsible for providing exceptional customer service, managing client appointments, and ensuring a seamless and welcoming experience for all clients.Key Responsibilities
  • Greet and check in clients, ensuring a warm and professional welcome
  • Schedule and manage client appointments efficiently
  • Answer phone calls and emails, providing information about services and products
  • Call and follow up with leads and clients to confirm appointments, and address any questions
  • Maintain accurate client records and manage the booking system
  • Handle payment transactions and process memberships
  • Collaborate with team members to ensure smooth daily operations
  • Assist with administrative duties and support other team members as needed
Requirements
  • 3+ years of experience in a Med Spa or similar healthcare setting
  • Excellent communication and customer service skills
  • Experience with lead calling and client follow-up is preferred
  • Proficient with booking systems and basic office software
  • Strong organizational skills and attention to detail
  • Ability to multi-task and thrive in a fast-paced environment
  • A positive attitude and professional appearance


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