Receptionist - Soho Works

6 days ago


Hollywood, California, United States Soho House & Co. Full time
Job Summary

We are seeking a highly skilled and experienced Receptionist to join our team at Soho House & Co. As a Receptionist, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a warm and welcoming experience.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage the reception desk, including handling phone calls, emails, and in-person inquiries.
  • Maintain a clean and organized workspace, ensuring a safe and healthy environment for all.
  • Assist with event planning and coordination, including booking meeting rooms and arranging catering.
  • Develop and maintain relationships with members and guests, providing personalized support and ensuring their needs are met.
  • Collaborate with other teams to ensure seamless communication and a positive experience for all.
Requirements
  • Minimum of 2+ years' experience in a similar role, preferably in a fast-paced and dynamic environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Proven ability to multitask and prioritize tasks in a high-pressure environment.
  • Knowledge of software applications, including OpenTable and Salesforce.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
  • Competitive compensation package, including health care and 401K benefits.
  • Opportunities for career growth and development, including training and mentorship.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive benefits package, including paid time off and sick leave.


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