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Orthodontic Front Desk Coordinator

2 months ago

Hollywood, Florida, United States Patuxent Orthodontics Full time
Job Summary

We are seeking a highly skilled and detail-oriented Orthodontic Front Desk Administrator to join our team at Patuxent Orthodontics. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our orthodontic practice.

Key Responsibilities
  • Front Office Management: Manage day-to-day front office operations, including patient check-in/check-out, phone answering, and appointment scheduling.
  • Orthodontic Knowledge: Develop a thorough understanding of orthodontic treatment options, including Phase I and Phase II treatments.
  • Insurance and Financing: Familiarize yourself with insurance and third-party financing options to provide patients with clear and concise information.
  • Treatment Planning and Presentations: Assist with treatment planning and financial presentations to patients, ensuring they understand their options and make informed decisions.
  • Organizational Skills: Maintain organized records and follow up on consultations to ensure seamless patient care.
  • Marketing and Referrals: Assist with internal and external marketing efforts, monitoring referrals and ensuring a strong patient base.
  • Performance Metrics: Meet or exceed performance metrics, demonstrating a strong work ethic and commitment to excellence.
  • Technical Skills: Proficient in computer software, including Cloud9, and social media platforms to effectively communicate with patients and staff.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in an administrative role, preferably in a medical or dental setting.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
What We Offer

As a valued member of our team, you will enjoy a competitive hourly rate, 401(k) plan, and flexible scheduling. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.