Field Operations Manager
4 weeks ago
Job Summary:
The Field Manager is a key role at Corner Bakery, responsible for overseeing the daily operations of our cafes. This position requires strong leadership skills, attention to detail, and the ability to manage multiple tasks simultaneously.
Key Responsibilities:
- Manage employees, including hiring, training, and performance evaluations
- Ensure excellent guest relations, including recovery and sales building
- Oversee inventory management, including ordering and receipt
- Deliver food during peak hours of operation
- Start-up and shut-down of equipment and processes
- Manage cash flow and make deposits
- Administer new hire orientation and company reports
- Conduct employee meetings and solve problems as they arise
- Manage safety committee and food safety
- Responsible for hiring and orientation of new employees
- Manage catering operations, including the Safe Driver program
- Coach and develop employees at all levels
- Responsible for hourly employee development
Secondary Functions:
- Attend manager meetings for area/market
- Assist with all other positions in the Cafe
- Help with other stores as needed
- Answer phones/take orders as needed
- Deliver food to guests as needed
- Execute Catering Sales Initiatives, including daily guest call backs, menu drops, community event coordination, and menu presentations
Requirements:
- High School diploma or equivalent
- State Foodhandler card and ServSafe certification
- Minimum of 1 year as a Shift Supervisor in a Corner Bakery Cafe restaurant operations position or similar concept experience
- Strong guest service and communication skills
- Organized and detail-oriented
- Knowledge of CBC CORE systems
- Completion of CBC Management Training program
- Proficient in use of Microsoft Outlook, Word, Excel, and POS systems
- Bilingual (Spanish) a plus
- Formal Leadership training experience a plus
- Valid driver's license with proof of insurance and ability to pass an MVR
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