Field Service Operations Manager

4 weeks ago


Atlanta, Georgia, United States Pye-Barker Engineered Solutions Full time

Company Overview

Pye-Barker Engineered Solutions has been serving industries in the southeastern United States since 1936, specializing in compressed air, industrial pump, and pressure blower/vacuum products.

Job Summary

We are seeking a Field Service Coordinator to manage field service operations, ensure customer satisfaction, provide customer support, and enhance customer service experiences on a daily basis.

Key Responsibilities

  • Manage field service operations to ensure timely and efficient service delivery
  • Provide exceptional customer support and service to ensure customer satisfaction
  • Collaborate with cross-functional teams to resolve customer issues and improve service quality
  • Develop and implement process improvements to enhance service efficiency and effectiveness
  • Maintain accurate records and reports to track service performance and customer feedback

Requirements

  • Strong communication and interpersonal skills
  • Ability to prioritize and multitask effectively
  • Experience in troubleshooting and problem-solving
  • Attention to detail and organizational skills
  • Technical background or knowledge in compressed air systems (preferred)
  • Experience using MS Office tools


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