Field Operations Specialist
5 days ago
Geekplus America Inc is seeking a highly skilled Field Operations Specialist to join our team. As a key member of our operations team, you will be responsible for deploying and maintaining our autonomous mobile robots (AMRs) at customer sites across North America.
Key Responsibilities:
- Lead and manage a team of contractors to ensure successful deployment and maintenance of AMRs.
- Conduct onsite implementation project planning, including scope of work, budget, schedule, and subcontracting services.
- Manage implementation plans by closely communicating with internal and external stakeholders, especially with supply chain on delivery schedules.
- Diagnose and resolve hardware-related problems, both remotely and on-site, to minimize downtime and ensure optimal robot performance.
- Document all hardware-related issues, solutions, and best practices in a clear and organized manner.
- Stay up-to-date with the latest advancements in autonomous robotics hardware and contribute insights to enhance the company's competitive edge.
Requirements:
- Ability to manage site implementation across teams, including client's operations & IT teams and various site contractors.
- Experience in warehouse automation, manufacturing automation, electrical and mechanical installation.
- Exceptional oral and written communication skills.
- Ability to learn quickly and adapt in new complex issues and learn new technology on the go.
- Possess a positive can-do attitude, enthusiastic about learning and problem-solving.
- Proficiency in online collaboration tools, MS office suites.
- Ability to travel up to 80% + You'll be traveling to client sites majority of the time Monday-Friday.
- Ability to work without visa sponsorship.
Geekplus America Inc is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
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