Field Operations Specialist

4 weeks ago


Atlanta, Georgia, United States Next Level Business Services, Inc. Full time
Job Summary

We are seeking a highly skilled Field Engineer to join our team at Next Level Business Services, Inc. The ideal candidate will be responsible for providing operational support and technical assistance to our IT infrastructure in various locations.

Key Responsibilities
  • Provide technical support and customer service during field visits and dispatches.
  • Diagnose and resolve technical issues and errors, and document solutions.
  • Collect and analyze performance data to provide technical assistance and support.
  • Develop and implement technical solutions to software and setup errors.
  • Build and maintain positive relationships with customers.
Requirements
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Excellent communication and customer service skills.
  • Ability to use a ladder and work at heights.

Next Level Business Services, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.



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