Bilingual Insurance Claims Specialist
2 weeks ago
Credit Acceptance Corporation is seeking a highly skilled Bilingual Insurance Specialist to join our team. As a key member of our Insurance Department, you will play a critical role in resolving insurance claims and ensuring the best possible outcomes for our customers.
Key Responsibilities- Resolve insurance claims in a timely and efficient manner, ensuring compliance with all relevant laws and regulations.
- Communicate effectively with customers, insurance companies, and other stakeholders to resolve claims and address any issues that may arise.
- Process and manage a high volume of insurance claims, including reviewing and analyzing documentation, making decisions, and taking action as necessary.
- Work collaboratively with cross-functional teams to ensure seamless claim resolution and customer satisfaction.
- Stay up-to-date with industry developments, laws, and regulations to ensure compliance and optimal claim resolution.
- 1 year minimum experience in customer service and/or collections in a call center environment.
- High school diploma or GED.
- Proficiency in spoken and written Spanish.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Strong analytical and problem-solving skills.
- Experience in the finance or automotive industry.
- Experience in Insurance/Claims processing.
- Experience working with collection systems.
- Experience working in a fast-paced environment.
- Competitive hourly rate: $25.75/hour based on experience.
- Uncapped monthly bonus potential based on individual performance.
- Excellent benefits package, including 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/dental/vision, and more.
Credit Acceptance Corporation is dedicated to providing a safe and inclusive working environment for all. We value our culturally diverse workforce and are proud to be an Equal Opportunity Employer. We are committed to fostering a culture of compliance, respect, and teamwork.
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