Auto/Property Claims Specialist

4 days ago


Atlanta, Georgia, United States State Farm Mutual Automobile Insurance Company Full time
Job Title: Auto/Property Claims Specialist

At State Farm, we're committed to helping our customers navigate the claims process with Remarkable service. As an Auto/Property Claims Specialist, you'll play a critical role in investigating, evaluating, and negotiating claims to ensure our customers receive fair and timely resolutions.

Responsibilities:
  • Investigate and evaluate claims to determine coverage, liability, and damages
  • Apply knowledge of insurance policies and regulations to make informed decisions
  • Communicate effectively with customers, agents, and other stakeholders to resolve claims
  • Manage work efficiently in a fast-paced call center environment
  • Provide personalized, caring, and simple interactions with customers
Qualifications:
  • Bachelor's degree in a related field or equivalent work experience
  • Experience as a Claim Specialist in the insurance industry, specifically in auto and/or property claims
  • Strong knowledge of auto and/or property insurance policies, coverage, and claim handling practices
  • Excellent communication and interpersonal skills
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements
What We Offer:
  • Competitive salary and annual bonus opportunities
  • 401(k) contribution and paid time off
  • Industry-leading tuition assistance programs
  • Wellness and mental health programs
  • Discounts from hundreds of retailers through our Perks at Work program

We're committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. If you're passionate about delivering exceptional customer service and have a strong background in claims handling, we encourage you to apply for this exciting opportunity.


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