Front Desk Agent
2 days ago
Join our team at Omni Hotels & Resorts as a Front Desk Agent, where you will be responsible for providing exceptional customer service to our guests. As a Front Desk Agent, you will be the first point of contact for our guests, and your warm welcome and friendly demeanor will set the tone for their stay.
Key Responsibilities:
- Process guest check-ins and check-outs efficiently and accurately
- Provide information about the hotel and local area to guests
- Offer our full range of upscale hotel amenities and services to guests
- Settle guest accounts upon check-out and resolve any issues that may arise
- Work closely with other hotel departments to ensure seamless guest experience
Requirements:
- Ability to work a flexible schedule, including afternoon, evening, and weekend shifts
- Excellent communication and interpersonal skills
- Ability to accurately and efficiently input information into computer systems
- Previous customer service experience, preferably in a hotel or hospitality setting
About Omni Hotels & Resorts:
Omni Hotels & Resorts is a leading hospitality company that offers a unique blend of luxury, comfort, and exceptional service. Our hotels are located in prime destinations around the world, and we are committed to providing our guests with unforgettable experiences.
Why Work for Omni Hotels & Resorts?
At Omni Hotels & Resorts, we offer a dynamic and supportive work environment, comprehensive training and development opportunities, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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