Administrative Professional for Hospice Department

3 days ago

Bristol, Connecticut, United States Bristol Home Care & Hospice Agency Inc Full time

Bristol Home Care and Hospice Agency, Inc is seeking a full-time administrative professional to join our hospice department. The ideal candidate will possess strong communication skills, computer literacy, and organizational abilities.

The successful candidate will be responsible for assisting with office tasks, providing back-up receptionist phone coverage, and communicating with clinical staff to arrange DME delivery/pick-up for hospice patients.

Key Responsibilities:

  • Reports directly to the Hospice Program Director to assist with administrative duties as required to meet hospice regulatory requirements.
  • Communicates changes in patient schedules to all necessary staff, including aides, clinicians, and volunteers.
  • Field incoming phone calls related to the hospice department, including patients, vendors, and accounting department.
  • Maintains accurate hospice records and participates in entering data to support billing cycle and clinical documentation.
  • Schedules and coordinates face-to-face visits with the hospice Medical Director under the supervision of the Hospice Program Director.
  • Coordinates patient transfers and transportation, when needed, under the supervision of the hospice program director.
  • Provides back-up support to other administrative staff, including answering phones, filing, and providing coverage for other staff on PTO.
  • Assists as back-up with obtaining insurance information and authorizations.

Qualifications:

  • Education and Experience Required: Business/Administrative experience preferred.
  • High School Diploma. Strong communication skills, computer literacy, and organizational skills required.
  • Bristol Hospital Mandated Educational Requirements.
  • General orientation at time of hire. Fire/Safety/Infection Control annually. Successfully complete all training as determined by The Learning Center. Other unit-based competencies/skills are required.
  • Licenses and Certifications: N/A.
  • Physical Requirements: Moderate walking, bending, stooping, extended sitting, and extensive time on the telephone. Occasional light lifting of office supplies and materials, vision and hearing corrected to normal.

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