Senior IT Quality Assurance Engineer

2 weeks ago


Austin, Texas, United States City of Austin Full time

Minimum Qualifications
Education and/or Equivalent Experience:

  • Graduation with a Bachelor's degree from an accredited institution in a relevant field plus two (2) years of experience.
  • Experience may substitute for education up to four (4) years.
Licenses and Certifications Required:
None.

Notes to Applicants
The City of Austin is in search of a highly proficient Senior IT Quality Assurance Engineer with substantial experience serving as a Test Lead within the Business Operations Liaison Team (BOLT). This role will report to the Testing/QA IT Manager in the Tech and Data Business Operations Liaison Team (BOLT).

This position is part of the Service Validation & Testing (SVT) team, which supports the Quality Assurance program for Tech and Data. A strong foundation in manual testing, formulating and executing test plans, documenting test scripts based on requirements, executing tests, and recording discrepancies for both new large-scale enterprise applications and enhancements to existing applications is essential. Key responsibilities include a comprehensive understanding of various programming languages, object-oriented design, and analytical concepts, along with the ability to troubleshoot coding and testing issues. The selected candidate should be adept at reviewing system and functional requirements to extract pertinent information for preparing both manual and automated test plans and scripts, as well as creating and maintaining automation frameworks. This role requires working in a deadline-driven environment while managing multiple projects and shifting priorities, providing support to various Tech and Data groups, project stakeholders, and business units.

IMPORTANT INFORMATION:
Working with the City of Austin offers numerous health and welfare benefits, including affordable medical, dental, and vision coverage, paid leave, a competitive retirement plan, and opportunities for career development.

DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME.

WHEN COMPLETING THE CITY OF AUSTIN APPLICATION:
The City of Austin employment application is an official document; incomplete applications will not be considered. Ensure that your application reflects your complete work history. A detailed application is required, and applicants must include all relevant experience (work and/or volunteer) related to this job posting, up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on the resume should match the online Employment Application. Statements such as "See Resume" will not be accepted, and a resume alone will not be accepted in lieu of a complete online application.

The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

We reserve the right to verify high school and college education for top candidate(s).

If you have any questions regarding your City of Austin employment application, please refer to the official website of the City of Austin.

VETERAN INTERVIEW PREFERENCE:
Military/Veterans must provide a copy of their DD214 verifying honorable discharge at the time of the initial interview to receive military/veteran interview preference.

CRIMINAL HISTORY BACKGROUND CHECK:
This position requires a criminal background investigation.

FAIR LABOR STANDARDS ACT:
This position is classified as EXEMPT and may require additional hours outside of the normal schedule, including nights, weekends, and/or holidays.

TRAVEL:
If selected for this position and meeting the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive to multiple locations as part of your regular job duties. Otherwise, you are responsible for your own transportation.

CRITICAL:
This position has been designated as a Critical Employee position. Critical Employees are essential and support activities that impact City or department operations. This work can be performed at a designated work site or an alternate location. Critical employees who can work at an alternative location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergencies to provide essential services.

Preferred Qualifications
Preferred Qualifications:
  • Extensive experience with Java, C++, and Visual Basic.
  • Significant experience in Software testing and Test Management tools.
  • Experience with IBM Rational Functional Tester (RFT).
  • Familiarity with System Architecture (SW, HW, and Enterprise) and Web technologies.
  • Experience supporting the operations of an Electric Utility or Water Utility.
  • Experience leading test status and defect triage meetings.
  • Experience with CC&B, Storm Center, ServiceNow, Maximo.
Other:
Ability to travel to multiple work locations.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  • Contributes to testing strategy and architecture.
  • Leads teams in support of testing strategies and activities.
  • Develops automation frameworks and tools to facilitate testing, operations, and maintenance of the data warehouse.
  • Writes and executes test plans, designs and develops test tools, debugs and reports code issues, and enhances quality upstream.
  • Measures performance of various components (using simulated stress tests) and reports any anomalies.
  • Leads the setup of multiple QA environments to work with fabricated source data, QA source data, and production source data.
  • Interprets testing needs as requirements are being developed.
  • Evaluates testability of business and technical requirements based on business/functional requirement documents, use cases, user stories, and/or solution design documents.
  • Participates in requirement/design reviews or sprint/release planning sessions.
  • Designs impact assessments and performs impact analyses on changes to existing architecture, work processes, and systems.
  • Participates in architecture and technical specification reviews and provides feedback on content and testability.
  • Creates test plans.
  • Sets up and maintains test environments for both manual and automated testing.
Responsibilities - Supervision and/or Leadership Exercised:
May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess the required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of various types of testing (e.g., functional, performance, and other nonfunctional tests).
  • Knowledge of coding practices, concepts, and design patterns to create maintainable test frameworks.
  • Knowledge of DRY principles (removing and deterring the creation of repeating code) and SOLID principles (object-oriented principles to create decoupled, clean code) to create, review, and refactor code.
  • Knowledge of SLAs, audit, and governing body policies.
  • Knowledge of testing frameworks and tools and test automation frameworks.
  • Knowledge of database structures, types of relationships in a database, and types of DBMSs, NoSQL/non-relational databases, and CRUD operations.
  • Knowledge of API design, use, and maintenance.
  • Knowledge of cloud networking capabilities, VPNs, and firewall composition.
  • Knowledge of automation of CI/CD infrastructure, and tools, languages, and file formats that will inform tooling decisions in the testing strategy.
  • Knowledge of components and orchestration of containerization, tools and methods used for containerization, and how they integrate with testing tools and frameworks.
  • Skill in leading testing strategy, functional and non-functional testing, automated testing, quality assurance, and performance testing.
  • Skill in software development and chaos engineering.
  • Ability to collaborate with diverse roles throughout the organization to develop holistic testing strategies and select frameworks.
  • Ability to frequently and incrementally deliver applications with high quality and to create effective and meaningful tests by understanding the needs of stakeholders.
  • Ability to report KPIs and metrics.
  • Ability to create, generate, and maintain test data and databases and to creatively troubleshoot problems.
  • Ability to work with cross-functional teams and rapidly acquire new information and skills.
  • Ability to adhere to required compliance with all change management policies and procedures.
  • Ability to adhere to required compliance with all information security policies and procedures.
Criminal Background Investigation
This position has been approved for a Criminal Background Investigation.

EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call or use Texas Relay by dialing.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

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