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Technical Support Specialist

2 months ago

Irving, Texas, United States Yoh, A Day & Zimmermann Company Full time
Job Summary

Yoh, A Day & Zimmermann Company is seeking a skilled Field Services Technician to join our team. As a Field Services Technician, you will be responsible for providing technical support and maintenance services to our clients.

Key Responsibilities
  • Technical Support: Provide remote and on-site technical support to clients, including troubleshooting and resolving hardware and software issues.
  • Hardware and Software Maintenance: Perform routine maintenance and repairs on client equipment, including computers, printers, and other technology devices.
  • Travel: Occasionally travel to client sites to provide technical support and maintenance services.
Requirements
  • Technical Skills: 2+ years of experience in Microsoft technologies, including Active Directory, LAN administration, desktop support, email systems, and server administration.
  • Hardware and Software Knowledge: Experience in installing, configuring, troubleshooting, and repairing computers, printers, and software.
  • Communication Skills: Proven ability to communicate effectively with clients and technical staff.
  • Travel Requirements: Ability to travel away from home over weekends and after hours (approximately 10% of the time).
  • Education: Bachelor's Degree or equivalent.