Technical Support Specialist
4 weeks ago
Job Title: Technical Support Specialist
Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Motion Recruitment Partners. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.
Key Responsibilities:
- Provide technical support and assistance to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues related to hardware, software, and network
- Install and configure software and hardware
- Document and track technical issues and resolutions
Requirements:
- High school degree or equivalent
- Customer service experience in a call center environment
- Help desk or technical support experience
- Knowledge and experience of troubleshooting Office 365 applications
- Ability to install and troubleshoot software
- Ability to configure and support internet browsers
- Mobile application support experience
- Microsoft Office Products knowledge
Benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
About Us: Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. We are committed to providing a work environment that is inclusive and respectful of all employees. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
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