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Pre-sales Solutions Consultant

2 months ago

New York, New York, United States Cisco Full time

Application Overview

Role and Responsibilities

We are seeking a talented Pre-sales Solutions Consultant within our Global Enterprise Segment. In this pivotal role, you will support one of Cisco's most significant global accounts. Your collaboration with sales colleagues and extended team members will be crucial in designing and showcasing Cisco architectures and solutions that address complex challenges and drive strategic business results.

Your Role as a Cisco Solutions Consultant: Delivering Value

  1. Utilizing your technical expertise, you will work alongside Cisco partners and colleagues (sales, CX, engineering) to effectively position, demonstrate, and sell solutions that enhance customer value.
  2. You will assess customer needs, facilitate demos/trials/PoVs, expedite new opportunities, and lead the solution lifecycle, demonstrating a strong commitment to customer success.
  3. Your passion for technology's impact on business will shine through as you engage in thought leadership via customer/partner events, training sessions, blogs, and active sales participation.

Key Responsibilities: Defining Success

Technology Focus:

  1. Maintain a deep understanding of technologies across the portfolio, recognizing market trends and Cisco solutions that deliver customer benefits, partner ecosystems, competitive advantages, and long-term visions. You will map Cisco solutions to customer environments to address their business outcomes effectively.
  2. Promote Cisco's platforms, solutions, and strategies to drive adoption, integrating software and subscriptions into messaging to foster recurring revenue. You will be well-versed in Cisco's primary platforms, including Networking Cloud, Security Cloud, Collaboration, FSO, and the Power of the Platform.

Sales Engagement:

  1. Understand market needs and encourage customers to adopt new technologies to digitize their operations and maintain a competitive edge. Build trusted relationships with both technical and business decision-makers, exploring innovative solutions through demos, technical updates, and strategic planning.
  2. Recognize your role in the Cisco E2E Selling Method, focusing on customer intimacy and strategic relationship building. Understand customer decision-making processes and address their business needs through a comprehensive lifecycle approach to ensure value realization.

Leadership and Collaboration:

  1. Educate customers, partners, and account teams on Cisco solutions and differentiators, applying your knowledge to achieve positive outcomes. Collaborate across technology domains to drive cross-architectural solutions and communicate complex ideas to diverse audiences.
  2. Support demand generation and enablement initiatives, contributing to internal and external events, mentoring partners and colleagues, and collaborating with BEs on product roadmap direction to maintain market leadership.

Team Dynamics and Tools:

Team Engagement:

  • Engage extended teams to support customer needs and share best practices, fostering a culture of empowerment and collaboration.
  • Involve Partner SEs, Cisco partners, Customer Success, and service sellers early in the deal process, ensuring a seamless handoff of relevant information.
  • Utilize available tools and resources to enhance customer trust and intimacy.
  • Leverage telemetry data to initiate renewal discussions and utilize competitive resources to ensure collaborative success.

Tool Proficiency:

  • Utilize sales tools effectively to accelerate sales processes, translating business needs into impactful demos.
  • Assist leaders in measuring success through visibility over activities and initiatives.
  • Stay informed about enablement tools and platforms available for professional development.

Skills and Career Growth:

  • Continuously update skills and certifications.
  • Articulate the value of Cisco's product portfolio.
  • Demonstrate the value of technology to peers and teams.
  • Exhibit strong emotional intelligence, storytelling, consultative selling skills, and leadership capabilities.

Preferred Qualifications:

  • 5+ years of relevant pre-sales experience is highly desirable.
  • Experience with Cisco products or relevant competitor offerings in the technology sector.
  • A degree in a related field (EE/CS) or equivalent experience.
  • Cisco Certifications such as CCNP, CCDP, or CCIE are highly desirable.

Why Cisco?

At Cisco, we embrace uniqueness and work collaboratively to develop innovative technology that powers a more inclusive digital future. Our technology ensures secure data transmission across global connections, impacting various sectors including healthcare and education. We are committed to tackling challenges together, celebrating achievements, and supporting one another in both personal and professional growth.

Our dedication to diversity and equality is fundamental to our mission. Through our Inclusive Communities, we foster connections based on shared interests and passions, striving to make a positive impact in our communities.

Join us in our mission to create a better world through technology and collective action.