Solution Consulting Manager

1 week ago


New York, New York, United States ServiceNow Full time
Job Description

As a key member of our pre-sales team, you will play a pivotal role in driving our future success. ServiceNow has a strong customer base with Employee Workflows, and we have opportunities to sell into new customers and upsell existing customers around new product lines and sales plays. The enterprise market represents a critically impactful portion of our business. Members of this team will have the opportunity to drive incremental growth for ServiceNow and build and lead a dynamic team, with support from the business unit, executive team, and sales.

Key Responsibilities
  • Support the technical sales efforts by managing a team of skilled and highly motivated Solution Consultants.
  • Lead and manage the Employee Workflow product experts that convey value to address ServiceNow customers' business issues.
  • Contribute to the development of concepts, techniques & assets that enable the regional account teams you support.
  • Provide feedback into Product Business Unit to ensure we are investing in the right areas to drive growth and success in the field.
  • Engage in complex tasks in creative and effective ways requiring independent action and a high degree of initiative to resolve issues.
  • Identify opportunities and make recommendations for new procedures and best practices.
Measure of Success
  • Driving growth of the EWF Emerging Products business in line with corporate goals.
  • Attraction, retention & development of key employees.
  • Enabling the team on the Emerging Products portfolio.
  • Full alignment with field account teams and Solution Specialist sales team members.
  • Being recognized as a strong leader by your peers, direct line reports and the organization.
  • Coaching the team to retain and upsell in key focused accounts.
Requirements
  • Team management experience preferred; management of a pre-sales organization preferred.
  • Pre-sales experience required.
  • Experience with the ServiceNow product suite or competitive product suites highly desirable.
  • Ability to articulate and logically communicate concepts with technical and non-technical audiences.
  • Demonstrated ability to lead projects & priority initiatives to completion.
  • Ability to work with ISV, integration and implementation partners.
  • A high degree of passion, energy, drive and willingness to travel.
  • Ability to motivate and inspire our team of talented Solutions Consultants.
What We Offer

We offer a competitive compensation package, including a base pay of $126,375 - $208,425, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.



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