Senior Manager, CoCounsel Solutions Consultants

2 weeks ago

New York, New York, United States Thomson Reuters Full time
About the Role

We are seeking an experienced and dynamic Senior Manager to lead our team of Solutions Consultants, which support sales of our CoCounsel Core and CoCounsel Drafting AI software products. This team plays a critical role in supporting pre-sales evaluations of our generative AI software products, specifically tailored for law firms. The ideal candidate will have a strong background in pre-sales consulting, deep knowledge of the legal industry, and a passion for AI-driven innovation. This is an opportunity to work with cutting-edge technology and lead a talented team at the forefront of AI-driven transformation in the legal industry.

Key Responsibilities
  • Lead, mentor, and develop a high-performing team of Solutions Consultants who support pre-sales activities for generative AI software products.
  • Foster a collaborative and results-driven team culture that prioritizes customer success and innovation.
  • Oversee the execution of tailored product demonstrations, proofs of concept (POCs), and technical evaluations to showcase the value of our AI solutions to prospective clients.
  • Collaborate closely with the sales team to understand customer needs, design effective solution strategies, and drive successful sales outcomes.
  • Engage with senior stakeholders at law firms to articulate the value proposition of our generative AI solutions.
  • Address complex technical and business-related questions from potential customers during the sales process.
  • Develop and implement strategies to optimize the pre-sales process, ensuring alignment with overall sales objectives and customer needs.
  • Monitor market trends, customer feedback, and competitive landscape to inform product positioning and messaging.
  • Partner with Product Management, Engineering, Marketing, and Customer Success teams to ensure alignment on product roadmap, market needs, and customer expectations.
  • Contribute to the continuous improvement of our generative AI solutions based on feedback from the field.
  • Track and report on key performance indicators (KPIs) related to pre-sales activities, team performance, and sales impact.
  • Implement best practices and continuous improvement initiatives to drive efficiency and effectiveness in the solutions consulting process.
About You
  • J.D. is strongly preferred.
  • 7+ years of experience in pre-sales, solutions consulting, or related roles, with at least 3 years in a leadership position.
  • 2+ years experience working with AI or other SaaS software.
  • Deep understanding of the legal industry, with experience in selling or implementing legal technology solutions preferred.
  • Strong technical acumen, with the ability to quickly grasp complex technical concepts and translate them into business value for customers.
  • Excellent communication and presentation skills, with the ability to engage and influence senior-level stakeholders.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Passion for AI and innovation, with a strong interest in how generative AI is transforming the legal industry.
What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following metro locations: Los Angeles, New York City, San Francisco, Washington, DC. The base compensation range for the role in any of those locations is $112,400 - $208,800. The location(s) for this role include one or more of the following states: CA, CO, CT, IL, NV, TX, WA and/or remote. The base compensation range for the role in any of those locations is $102,200 - $189,800. The base compensation range in other locations may vary. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close.

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