Sales Representative

4 days ago


Charlotte, North Carolina, United States CPI Security Full time
About CPI Security

CPI Security is a leading provider of security and automation solutions, dedicated to protecting our customers and their assets. We are seeking a highly motivated and results-driven Sales Advisor to join our team.

Job Summary

We are looking for a Sales Advisor to work with homeowners to determine their security and automation needs and provide customized solutions. As a Sales Advisor, you will be responsible for promoting and selling our services and products, providing exceptional customer service, and meeting sales targets.

Key Responsibilities
  • Sell residential, commercial, and new construction security and home automation products and services via incoming phone calls
  • Promote, accurately describe, and sell the details of our services or products in a knowledgeable manner, including upselling and cross-selling when possible
  • Complete sales documents accurately to ensure Field Sales and Technicians have all the information they need to create a satisfactory experience for the homeowner
  • Actively listen to customers' needs and provide a consultative and persuasive sales approach that champions the CPI brand from start to finish
  • Engage customers throughout the sales cycle to convert inbound and outbound opportunities into sales or confirmed appointments
  • Create and maintain a robust pipeline through the Salesforce CRM Platform and contribute to the sales database in multiple systems
  • Pursue customers in Salesforce and other CRM systems via outbound calls to further develop the customer base
  • Excel in a fast-paced, sales-driven environment where exceeding sales goals leads to long-term success
  • Provide best-in-class customer care in all interactions
Requirements
  • Upbeat personality and a fun, positive attitude
  • 1-2 years previous sales experience preferred, but not required
  • Strong customer service and people skills
  • Ability to consistently meet and exceed sales quotas
  • Coachability with a desire to grow professionally
  • Ability to work a flexible schedule, including weekends
  • Experience with CRM systems such as Salesforce is a plus, but not required
  • Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
What We Offer
  • $60,000 to $90,000 Annual Compensation
  • Base hourly rate with tiered commission structure, performance-based, training, and quarterly bonus
  • Higher shift pay for working nights and weekends
  • Great medical, dental, vision, 401(k) with company matching, short- and long-term disability, and life insurance options
  • Company-paid holidays, floating holiday, and PTO
  • Free monitored security system after 90 days
  • Engaging and fun company culture that's made up of a diverse group of people
  • Talk about perks
  • An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director


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