Sales Representative
4 days ago
CPI Security is a leading provider of security and automation solutions, dedicated to protecting our customers and their assets. We are seeking a highly motivated and results-driven Sales Advisor to join our team.
Job SummaryWe are looking for a Sales Advisor to work with homeowners to determine their security and automation needs and provide customized solutions. As a Sales Advisor, you will be responsible for promoting and selling our services and products, providing exceptional customer service, and meeting sales targets.
Key Responsibilities- Sell residential, commercial, and new construction security and home automation products and services via incoming phone calls
- Promote, accurately describe, and sell the details of our services or products in a knowledgeable manner, including upselling and cross-selling when possible
- Complete sales documents accurately to ensure Field Sales and Technicians have all the information they need to create a satisfactory experience for the homeowner
- Actively listen to customers' needs and provide a consultative and persuasive sales approach that champions the CPI brand from start to finish
- Engage customers throughout the sales cycle to convert inbound and outbound opportunities into sales or confirmed appointments
- Create and maintain a robust pipeline through the Salesforce CRM Platform and contribute to the sales database in multiple systems
- Pursue customers in Salesforce and other CRM systems via outbound calls to further develop the customer base
- Excel in a fast-paced, sales-driven environment where exceeding sales goals leads to long-term success
- Provide best-in-class customer care in all interactions
- Upbeat personality and a fun, positive attitude
- 1-2 years previous sales experience preferred, but not required
- Strong customer service and people skills
- Ability to consistently meet and exceed sales quotas
- Coachability with a desire to grow professionally
- Ability to work a flexible schedule, including weekends
- Experience with CRM systems such as Salesforce is a plus, but not required
- Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
- $60,000 to $90,000 Annual Compensation
- Base hourly rate with tiered commission structure, performance-based, training, and quarterly bonus
- Higher shift pay for working nights and weekends
- Great medical, dental, vision, 401(k) with company matching, short- and long-term disability, and life insurance options
- Company-paid holidays, floating holiday, and PTO
- Free monitored security system after 90 days
- Engaging and fun company culture that's made up of a diverse group of people
- Talk about perks
- An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
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