Client Services Coordinator

1 month ago


Omaha, Nebraska, United States Gurstel Law Firm P C Full time
Job Title: Client Services Coordinator

At Gurstel Law Firm P.C., we are seeking a highly organized and detail-oriented Client Services Coordinator to join our team. This role is responsible for providing exceptional support to our clients and staff, ensuring seamless communication and efficient workflow.

Key Responsibilities:
  • Manage client communication, including setting up repayment plans and documenting all interactions.
  • Utilize strong time management skills to prioritize high-volume tasks and meet deadlines.
  • Develop and maintain accurate records, files, and reports, ensuring compliance with company directives.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a professional and timely manner.
  • Collaborate with the accounting team to resolve cost/payment issues, balance discrepancies, and client invoice questions.
  • Perform various administrative tasks, including data entry, document preparation, and filing.
Requirements:
  • Bachelor's degree in Business, Criminal Justice, or a related field (or equivalent experience).
  • Collection law knowledge and basic understanding of the legal process are a plus.
  • Excellent communication, organizational, and multitasking skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
  • Knowledge of CLS collection software is a plus.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, vision, and 401(k) matching.
  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A collaborative team culture, with a focus on achieving results and maintaining integrity.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who shares our core values, we encourage you to apply for this exciting opportunity.



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