Client Services Coordinator
1 month ago
At Gurstel Law Firm P.C., we are seeking a highly organized and detail-oriented Client Services Coordinator to join our team. This role is responsible for providing exceptional support to our clients and staff, ensuring seamless communication and efficient workflow.
Key Responsibilities:- Manage client communication, including setting up repayment plans and documenting all interactions.
- Utilize strong time management skills to prioritize high-volume tasks and meet deadlines.
- Develop and maintain accurate records, files, and reports, ensuring compliance with company directives.
- Provide exceptional customer service, responding to client inquiries and resolving issues in a professional and timely manner.
- Collaborate with the accounting team to resolve cost/payment issues, balance discrepancies, and client invoice questions.
- Perform various administrative tasks, including data entry, document preparation, and filing.
- Bachelor's degree in Business, Criminal Justice, or a related field (or equivalent experience).
- Collection law knowledge and basic understanding of the legal process are a plus.
- Excellent communication, organizational, and multitasking skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
- Knowledge of CLS collection software is a plus.
- A competitive salary and benefits package, including medical, dental, vision, and 401(k) matching.
- A dynamic and supportive work environment, with opportunities for growth and professional development.
- A collaborative team culture, with a focus on achieving results and maintaining integrity.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who shares our core values, we encourage you to apply for this exciting opportunity.
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