Service Coordination Specialist

2 weeks ago


Hauppauge, New York, United States GDKN Full time

Position Overview:

The Service Coordination Specialist plays a vital role in ensuring the efficiency and effectiveness of the Service Department at GDKN. This position is ideal for individuals with a strong background in customer service and dispatching, looking to contribute to a dynamic team.

Qualifications:

  • High School diploma or equivalent with a minimum of 3 years of experience in customer service or dispatching.
  • Proficient in computer systems, particularly Windows applications; experience with Oracle is advantageous.

Key Responsibilities:

  • Manage and schedule service requests, ensuring timely communication with customers.
  • Act as a liaison with the Service Resource Center to facilitate all service-related inquiries.
  • Oversee the entire service call process, from initial request to completion, addressing any issues that arise.
  • Reassign tasks based on workload and priorities to maintain operational efficiency.
  • Maintain regular communication with customers to update them on service status.
  • Handle customer complaints professionally, seeking resolution and involving supervisors when necessary.
  • Ensure accurate invoicing for service calls, processing transactions daily.
  • Complete invoicing for service calls within a 48-hour timeframe.
  • Uphold confidentiality regarding customer and company information at all times.
  • Manage inventory and supplies necessary for service operations, including sourcing and tracking parts.

Skills Required:

  • Excellent organizational abilities and attention to detail.
  • Strong communication skills, both verbal and written.
  • High energy and a customer-focused mindset.


  • Hauppauge, New York, United States GDKN Full time

    Position Overview:The Service Coordination Specialist plays a crucial role in the efficiency and effectiveness of the Service Department at GDKN. This position is designed for individuals who thrive in a fast-paced environment and are dedicated to delivering exceptional customer service.Qualifications:High School diploma or equivalent with a minimum of 3...


  • Hauppauge, New York, United States GDKN Full time

    Job OverviewThe Service Coordination Specialist plays a crucial role in ensuring the efficiency and effectiveness of the Service Department. This position is ideal for individuals with a strong background in customer service and dispatching, possessing excellent organizational and communication skills.Key ResponsibilitiesExperience Requirement: A minimum of...


  • Hauppauge, New York, United States Family Service League Inc. Full time

    Join Our Team as a Coordinator at Family Service LeagueEstablished in 1926, Family Service League stands as a prominent social services organization committed to improving the lives of individuals, families, and children across Long Island through a diverse array of programs and initiatives.POSITION OVERVIEWWe are seeking a dedicated Coordinator to become...


  • Hauppauge, New York, United States New York State Civil Service Full time

    Position Overview:As a Social Services Coordinator 2, you will play a vital role in supporting individuals with developmental disabilities. This position is situated within a dedicated team focused on enhancing the quality of life for those we serve.Agency:New York State Civil ServiceJob Classification:Health Care, Human/Social ServicesSalary...

  • Service Coordinator

    3 days ago


    Hauppauge, New York, United States GTT, LLC Full time

    Job SummaryWe are seeking a highly skilled Service Coordinator to join our team at GTT, LLC. As a Service Coordinator, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.Service Delivery:...


  • Hauppauge, New York, United States Family Service League Inc. Full time

    About the RoleFamily Service League Inc. is seeking a highly skilled and compassionate Social Services Professional to join our team as a Crisis Intervention Specialist. In this role, you will be responsible for providing critical support to individuals and families in crisis, utilizing your expertise in mental health and social services to make a meaningful...


  • Hauppauge, New York, United States Family Service League Inc. Full time

    About the RoleFamily Service League Inc. is seeking a highly skilled and compassionate Social Services Professional to join our team as a Crisis Intervention Specialist. In this role, you will be responsible for providing critical support to individuals and families in crisis, utilizing your expertise in mental health and social services to make a meaningful...


  • Hauppauge, New York, United States Family Service League Inc. Full time

    Job OpportunityFamily Service League Inc. is seeking a dedicated and compassionate individual to join our team as a Peer Support Specialist.Job SummaryWe are looking for a skilled and empathetic professional to provide peer support and linkages within our 24/7 Crisis Stabilization Center. The ideal candidate will have a strong understanding of the challenges...


  • Hauppauge, New York, United States Cube Hub Inc. Full time

    Position Title: Service Logistics SpecialistLocation: Hauppauge, NYShift: Day ShiftContract Duration: 6 months with potential for extensionCompensation: $20 to $22 per hourQualifications: High School diploma or equivalent with a minimum of 3 years of experience in customer service or dispatching. Proficiency in computer applications, particularly Windows;...


  • Hauppauge, New York, United States Cube Hub Inc. Full time

    Position Title: Service Logistics SpecialistLocation: Hauppauge, NYShift: 1st ShiftContract Duration: 6 months with potential for extensionCompensation: $20 to $22 per hourQualifications: High School diploma or equivalent, with a minimum of 3 years of experience in customer service or dispatching. Proficiency in computer systems, particularly Windows...


  • Hauppauge, New York, United States New York State Civil Service Full time

    NY HELP No Agency Homeland Security and Emergency Services, Division of Title Fire Protection Specialist 1/Trainee 1/Trainee 2 Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $49363 to $82656 Annually Employment Type Full-Time Appointment Type Permanent...

  • Service Coordinator

    2 weeks ago


    Hauppauge, New York, United States Cynet Systems Full time

    Job DescriptionWe are seeking a Dispatcher for our client.Position Title: DispatcherLocation: Hauppauge, NYEmployment Type: ContractCompensation: $18.48/hr - $23.48/hrKey Responsibilities:Manage and input Accounts Receivable, as well as schedule customer service requests using the ACE system.Coordinate with the Service Resource Center regarding all service...


  • Hauppauge, New York, United States Varite Full time

    Position: Service Coordinator Contract Duration: 07 Months Overview:The Service Coordinator plays a crucial role in ensuring the smooth operation of the Service Department. This position is designed for individuals with a strong customer service background and a commitment to excellence. Key Responsibilities:Manage customer inquiries and service requests...


  • Hauppauge, New York, United States Varite Full time

    Position: Service CoordinatorContract Duration: 07 MonthsLocation: Hauppauge, NY 11788Overview: We are seeking a dedicated Service Coordinator with a minimum of 3 years of experience in customer service and dispatching. The ideal candidate will possess strong computer skills, particularly in Windows applications, and familiarity with Oracle systems is...


  • Hauppauge, New York, United States Global Technical Talent Full time

    Position Overview:The Service Operations Coordinator plays a crucial role in the ongoing success and expansion of the Service Department. This role demands a high level of energy, a customer-centric approach, and a strong commitment to achieving results.Key Responsibilities:The Service Operations Coordinator will be responsible for:Managing customer service...


  • Hauppauge, New York, United States TekWissen LLC Full time

    Job OverviewCompany: TekWissen LLC is a prominent provider of workforce management solutions across the United States and internationally. Our organization specializes in the production of electronic devices and HVAC systems. We offer a comprehensive range of products including HVAC systems, building automation solutions, security systems, fire detection...


  • Hauppauge, New York, United States JobsRUs Full time

    Position Overview:We are currently seeking a dedicated Service Coordinator to support our client operations. This role is crucial for the efficiency and effectiveness of our Service Department.Key Responsibilities:1. **Customer Interaction:** - Engage with customers to receive and prioritize service requests. - Maintain regular communication to update...


  • Hauppauge, New York, United States AllSTEM Connections Full time

    AllSTEM Connections is seeking a highly skilled Service Dispatch Coordinator to join our team in a dynamic and fast-paced environment. As a key member of our operations team, you will play a critical role in ensuring seamless service delivery to our clients.Key Responsibilities:Scheduling and Dispatch: Coordinate and schedule service calls, prepare and...


  • Hauppauge, New York, United States Select Source International Full time

    Job OverviewWe are seeking a dedicated Client Services Coordinator to enhance our customer support operations. This role is essential in ensuring the seamless delivery of services to our clients.Key ResponsibilitiesClient Interaction: Manage incoming service requests and inquiries, ensuring timely and accurate responses.Service Management: Oversee the...


  • Hauppauge, New York, United States Johnson Controls International Full time

    Job SummaryWe are seeking a skilled Fire Service Specialist to join our team at Johnson Controls International. As a Fire Service Specialist, you will be responsible for troubleshooting and repairing installed fire alarm systems, including panel repair/reprogram, device replacement/repair, and system testing.Key ResponsibilitiesDiagnose problems and perform...