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Airport Customer Service Representative

1 month ago


Nashville, Tennessee, United States Bags Full time
Job Summary

We are seeking a highly skilled and customer-focused Airport Customer Service Representative to join our team at Bags, Inc. As a Skycap, you will be responsible for providing exceptional service to airline passengers, handling and securing luggage, and ensuring a smooth check-in process.

Key Responsibilities
  • Warmly greet passengers and assess their travel needs
  • Assist with luggage handling and check-in procedures
  • Issue boarding passes and tag bags for departing flights
  • Provide general information to passengers about locations, directions, and flight information
  • Maintain a positive and friendly attitude in a fast-paced, high-volume environment
Requirements
  • Ability to work in the early morning rotation
  • At least 6 months of experience in a face-to-face guest service position
  • Data entry and/or computer experience preferred
  • Ability to communicate clearly with guests and clients
  • Ability to work in outside weather conditions
Working Conditions
  • Work outdoors in various weather conditions
  • Ability to lift up to 70 lbs and push luggage cages
  • Standing for up to 8 hours at a time
Benefits
  • 401k and medical insurance
  • Dental and vision insurance
  • Opportunity to work with a dynamic and growing company