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Airport Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Airport Customer Service Representative to join our team at Bags, Inc. As a Skycap, you will be responsible for providing exceptional service to airline passengers, handling and securing luggage, and ensuring a smooth check-in process.
Key Responsibilities- Warmly greet passengers and assess their travel needs
- Assist with luggage handling and check-in procedures
- Issue boarding passes and tag bags for departing flights
- Provide general information to passengers about locations, directions, and flight information
- Maintain a positive and friendly attitude in a fast-paced, high-volume environment
- Ability to work in the early morning rotation
- At least 6 months of experience in a face-to-face guest service position
- Data entry and/or computer experience preferred
- Ability to communicate clearly with guests and clients
- Ability to work in outside weather conditions
- Work outdoors in various weather conditions
- Ability to lift up to 70 lbs and push luggage cages
- Standing for up to 8 hours at a time
- 401k and medical insurance
- Dental and vision insurance
- Opportunity to work with a dynamic and growing company