Airport Services Supervisor

3 weeks ago


Nashville, Tennessee, United States Envoy Air Full time

Overview:

Envoy Air is seeking a highly skilled and experienced Airport Services Supervisor to join our team. As a key member of our airport operations team, you will be responsible for coordinating the day-to-day station operations, leading and organizing the activities of Agents/Clerks, and ensuring a safe working environment and on-time dependability.

Responsibilities:

  • Coordinate the day-to-day station operations, including leading and organizing the activities of Agents/Clerks.
  • Support the Manager in meeting operational performance targets and monitoring the station operation budget.
  • Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented.
  • Reviews and standardizes procedures to improve efficiency within the operation.
  • Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations.
  • Investigates and resolves customer service issues as well as operation issues.
  • Participates on operational conference calls, station audits and prepares various reports.
  • Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff.
  • Maintains records such as time and attendance, personnel files and performance.
  • Will provide guidance to the team on performance issues as well as coach and counsel employees.
  • As necessary, the Supervisor will work in the operation during peak or irregular periods.

Qualifications:

  • Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines.
  • Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
  • Minimum Age: 18.
  • High school diploma or GED equivalent.
  • College coursework or college degree desirable.
  • Valid state drivers license.
  • Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management.
  • Proven leadership and analytical skills.
  • Ability to effectively and efficiently manage multiple and often competing priorities.
  • Demonstrated ability to communicate verbally and in writing.
  • Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs.
  • Possess the legal right to work in the United States.
  • Must be able to read, write, fluently speak and understand the English language.
  • Previous working experience in a team lead, supervisory or managerial role preferred.
  • Minimum one year customer service experience preferred.

Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.



  • Nashville, Tennessee, United States Nashville International Airport Full time

    Nashville International Airport Job OpportunityAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for providing exceptional guest experiences?We are seeking a highly motivated and detail-oriented Airport Guest Service Ambassador to join our team at Nashville International...


  • Nashville, Tennessee, United States Metropolitan Nashville Airport Authority Full time

    Job SummaryThe Metropolitan Nashville Airport Authority is seeking a highly skilled Airport Customer Experience Manager to join our team. As a key member of our airport operations team, you will be responsible for supporting customer service tasks to improve our customer service satisfaction ratings, monitoring and responding to all customer service concerns...


  • Nashville, Tennessee, United States AIRPORT MINORITY ADVISORY COUNCIL Full time

    Job Title: ElectricianMetropolitan Nashville Airport Authority is seeking a skilled Electrician to join our team.Job Summary: The Electrician will be responsible for installing, modifying, and repairing lighting and mechanical systems in the airport and airfield facilities. The ideal candidate will have a strong background in electrical systems and...


  • Nashville, Tennessee, United States AIRPORT MINORITY ADVISORY COUNCIL Full time

    Job SummaryThe Airport Minority Advisory Council is seeking a skilled Maintenance Specialist to join our team at Nashville International Airport. As a key member of our facilities maintenance team, you will be responsible for performing skilled work to maintain and repair building systems, including constructing, repairing, and maintaining physical...

  • Food Service Cashier

    3 weeks ago


    Nashville, Tennessee, United States Delaware North Full time

    Delaware North Travel is hiring full-time Food Service Cashiers to work at Nashville Airport in Tennessee. As a Food Service Cashier, you will accurately ring up merchandise and products, providing excellent customer service to our guests.Key Responsibilities:Greet guests and provide details on items for saleParticipate in set-up, opening and closing...

  • Airport Mechanic

    4 weeks ago


    Nashville, Tennessee, United States AIRPORT MINORITY ADVISORY COUNCIL Full time

    Job SummaryThe Building Mechanic is responsible for diagnosing, repairing, installing, and maintaining plumbing, irrigation systems, water and gas piping, fire suppression systems, mechanical systems, wastewater treatment systems, and motorized drive assemblies.Key Responsibilities:Performs preventative maintenance on mechanical equipment in compliance with...


  • Nashville, Tennessee, United States Metropolitan Nashville Airport Authority Full time

    As a key member of the Metropolitan Nashville Airport Authority team, the Electrician will play a vital role in ensuring the safe and efficient operation of the airport's lighting and mechanical systems. The successful candidate will be responsible for installing, modifying, and repairing electrical systems, including lighting and mechanical components, in...


  • Nashville, Tennessee, United States Nashville International Airport Full time

    Job SummaryThe Nashville International Airport is seeking a skilled Airfield Electric Systems Supervisor to lead a team in the maintenance, repair, and improvement of the airfield lighting system and facility electrical systems.Key ResponsibilitiesPlan and schedule maintenance activities to ensure efficient use of resourcesLead a workforce in the...


  • Nashville, Tennessee, United States AIRPORT MINORITY ADVISORY COUNCIL Full time

    Job SummaryThe Electrician is responsible for installing, modifying, and repairing lighting and mechanical systems in the airport and performing preventive maintenance and repair of motors, relays, circuit breakers, power distribution, and other electrical components of the lighting and mechanical systems.Key ResponsibilitiesInstalls, modifies, and repairs...


  • Nashville, Tennessee, United States Nashville International Airport Full time

    Customer Service RepresentativeAt Nashville International Airport, we are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service to airport visitorsOffer information on airport services and wayfindingCollaborate with other departments to ensure seamless customer...


  • Nashville, Tennessee, United States ABM Industries Full time

    Job Summary:The Airport Maintenance Lead is responsible for ensuring the timely and accurate completion of all required work and attaining the utmost in customer satisfaction.This role involves working independently and with a team to complete preventative maintenance, service, and repair at the airport.Key Responsibilities:Provide response and support to...


  • Nashville, Tennessee, United States Nashville International Airport Full time

    Hiring Process:Apply onlineInterview(s)OfferBackground check, including criminal history check, motor vehicle check, pre-employment drug screen, and breath alcohol testOnboardingBenefits:Deferred compensation plansEducation assistanceHealth, dental, vision, life, and disability insuranceHealth screeningsPaid holidaysAnnual, bereavement, and military leaveJob...


  • Nashville, Tennessee, United States AIRPORT MINORITY ADVISORY COUNCIL Full time

    Job SummaryThe Airport Plumber is responsible for diagnosing, repairing, installing, and maintaining plumbing, irrigation systems, water and gas piping, fire suppression systems, mechanical systems, wastewater treatment systems, and motorized drive assemblies.Key Responsibilities:Performing preventative maintenance on mechanical equipment in compliance with...


  • Nashville, Tennessee, United States Metropolitan Nashville Airport Authority Full time

    Job Summary: We are seeking a Customer Service Representative to join our team at the Metropolitan Nashville Airport Authority. As a Customer Service Representative, you will be responsible for assisting customers at BNA, providing information on services available at the airport, and wayfinding. You will also be responsible for BNA's lost and found service,...


  • Nashville, Tennessee, United States Metropolitan Nashville Airport Authority Full time

    Job Summary: We are seeking a Customer Service Representative Landside to assist in the transfer of airport guests and enforce the airport commercial ground transportation policy. This role is responsible for providing information about the airport, the Nashville community, and various entertainment activities available to visitors.Key...


  • Nashville, Tennessee, United States AtkinsRéalis Full time

    About the RoleAtkinsRéalis is seeking a highly skilled Airport Civil Engineer to join our team in Nashville, Tennessee. As a key member of our engineering team, you will be responsible for developing, planning, designing, and monitoring the construction of airside and landside airport improvement projects in Tennessee and throughout the country.Key...


  • Nashville, Tennessee, United States Atlas Management Corporation Full time

    Atlas Management Corporation is seeking a dedicated and detail-oriented individual to join our team as an Airport Baggage Handler. As a key member of our aviation operations team, you will play a vital role in ensuring the smooth handling of luggage and providing exceptional customer service.Key Responsibilities:Handle and transport luggage in a safe and...


  • Nashville, Tennessee, United States Bags Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Airport Customer Service Representative to join our team at Bags, Inc. As a Skycap, you will be responsible for providing exceptional service to airline passengers, handling and securing luggage, and ensuring a smooth check-in process.Key ResponsibilitiesWarmly greet passengers and assess their...


  • Nashville, Tennessee, United States The Parking Spot Full time

    Job Summary: We are seeking a skilled and friendly Airport Parking Attendant to join our team at The Parking Spot. As a Valet, you will be responsible for providing exceptional customer service, operating and parking vehicles safely, and maintaining a clean and organized work environment.Key Responsibilities:Greet each customer in a professional and friendly...


  • Nashville, Tennessee, United States Atlantic Aviation Full time

    Job OverviewAtlantic Aviation is seeking a highly motivated and detail-oriented Airport General Laborer to join our team at BNA in Nashville, TN. As an Airport General Laborer, you will play a critical role in providing exceptional ground support services to our customers.Key ResponsibilitiesDeliver and receive fuel to and from company tanks, vendor trucks,...