Logistics Operations Coordinator
6 days ago
About Jitsu
Jitsu is a cutting-edge urban delivery service that revolutionizes the last-mile delivery experience for customers. By leveraging advanced technology and a fleet of skilled drivers, Jitsu provides a superior same and next-day delivery experience that drives transformative outcomes for customers.
Job Summary
We are seeking a highly skilled and detail-oriented Logistics Operations Coordinator to join our team. In this role, you will be responsible for planning and optimizing last-mile delivery operations to achieve key performance indicators (KPIs) such as On-Time Delivery (OTD) and Cost Per Box (CPB).
Key Responsibilities
- Logistics Planning: Develop and implement last-mile delivery plans that optimize routes, reduce costs, and ensure timely deliveries.
- Performance Monitoring: Track and analyze KPIs, particularly On-Time Delivery and Cost Per Box, to identify areas for improvement.
- Collaboration: Work closely with transportation coordinators, facility operations managers, facility operations supervisors, driver services, driver partners, and delivery service providers to coordinate and enhance last-mile operations.
- Problem Solving: Quickly address any delivery issues, including delays or inefficiencies, and develop solutions to improve overall performance.
- Reporting: Prepare regular reports on last-mile logistics performance, including detailed analysis of KPIs.
- Continuous Improvement: Identify and implement best practices and process improvements to enhance last-mile delivery efficiency.
Key Performance Indicators (KPIs)
- On-Time Delivery (OTD): Achieve and maintain high levels of on-time delivery performance.
- Cost Per Box (CPB): Optimize delivery costs to ensure competitive cost per box metrics.
Requirements
- Education: Associate's/Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Experience: 3-5 years of experience in logistics planning, with a strong focus on last-mile delivery.
- Skills
- Proficiency in
- Logistics software/route optimization tools.
- Google Workplace suite.
- Slack messaging app.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong problem-solving skills and a proactive approach to challenges.
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