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Surgical Operations Coordinator

2 months ago

Phoenix, Arizona, United States Dignity Health Full time
Surgical Operations Coordinator

Dignity Health Medical Group is a leading employed physician group in Arizona, providing innovative clinical care and pursuing excellence through scholarly activities. As a Surgical Operations Coordinator, you will play a vital role in coordinating the schedules of physicians, operating rooms, anesthesiologists, equipment, lab work, and other required items/staff in accordance with a physician's recommendation for patient care.

Key Responsibilities:
  • Coordinate operating rooms, equipment, anesthesia, pre-op labs and imaging, authorizations, and physician schedule for surgeries.
  • Act as a liaison between the patient, provider/referring physician, primary care physician, and other parties involved in the surgery/procedure to include distribution of pre and post-operative information to the patient.
  • Gather and record financial and insurance information and ensure authorizations are obtained prior to the procedure/surgery.
  • Complete full patient registration in IDX when registering new patients.
  • Ensure all patient information is updated and current when following up/interacting with patient.
  • Verify insurance eligibility and/or benefits.
  • Use IDX system according to policy & procedure, including patient registration, scheduling appointments, template oversight (as applicable), printing forms and schedules, posting payments and charge reconciliation, and reporting any issues with system.
  • Provide additional clinic support as needed to ensure clinic is running effectively and productivity measures are met.
Requirements:
  • MINIMUM:
    • High School Diploma/GED
    • One year related experience
    • Familiarity with operating room scheduling processes critical; ability to effectively interact with insurance carriers is also required
  • PREFERRED:
    • College level business coursework
    • Medical Assistant Certificate
    • Bi-lingual
    • Previous office experience
    • Basic Computer skills Outlook window-based programs