Front End Service Team Lead

7 days ago


Arizona City, Arizona, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences and maintaining a seamless shopping environment. Your primary responsibilities will include:

  • Providing top-notch customer service, addressing customer inquiries, and resolving issues in a timely and professional manner.
  • Ensuring compliance with company policies and procedures, maintaining a clean and organized store environment, and adhering to safety protocols.
  • Leading and guiding a team of Front End Service associates, providing coaching, training, and feedback to ensure they meet performance expectations.
  • Processing returns, refunds, and financial transactions accurately and efficiently.
  • Collaborating with other departments to achieve sales goals, promote products, and drive business results.
Benefits and Perks

At Walmart, we offer a comprehensive benefits package, including:

  • Competitive hourly wages, with opportunities for performance-based incentives and bonuses.
  • A range of health benefits, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans to help you save for your future.
  • Company-paid life insurance and short-term and long-term disability coverage.
  • Generous paid time off, including vacation, sick leave, and holidays.
  • Access to our education benefit program, Live Better U, which offers tuition reimbursement and career development opportunities.
Requirements and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong leadership and coaching skills, with the ability to motivate and develop a team.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and store operations.


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