Front End Service Team Lead
7 days ago
As a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences and maintaining a seamless shopping environment. Your primary responsibilities will include:
- Providing top-notch customer service, addressing customer inquiries, and resolving issues in a timely and professional manner.
- Ensuring compliance with company policies and procedures, maintaining a clean and organized store environment, and adhering to safety protocols.
- Leading and guiding a team of Front End Service associates, providing coaching, training, and feedback to ensure they meet performance expectations.
- Processing returns, refunds, and financial transactions accurately and efficiently.
- Collaborating with other departments to achieve sales goals, promote products, and drive business results.
At Walmart, we offer a comprehensive benefits package, including:
- Competitive hourly wages, with opportunities for performance-based incentives and bonuses.
- A range of health benefits, including medical, vision, and dental coverage.
- 401(k) and stock purchase plans to help you save for your future.
- Company-paid life insurance and short-term and long-term disability coverage.
- Generous paid time off, including vacation, sick leave, and holidays.
- Access to our education benefit program, Live Better U, which offers tuition reimbursement and career development opportunities.
To be successful in this role, you will need:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Strong leadership and coaching skills, with the ability to motivate and develop a team.
- Basic math skills and accuracy in handling cash and operating a point-of-sale system.
- Ability to work in a fast-paced environment, with a focus on customer satisfaction and store operations.
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Front End Operations Manager
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