Contact Center Team Lead
7 days ago
We are seeking a highly skilled and experienced Contact Center Team Lead to join our team at StateServ. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.
Key Responsibilities- Team Leadership: Lead a team of customer service representatives and provide guidance and support to ensure they have the tools and resources needed to succeed.
- Customer Service: Ensure that our customers receive exceptional service and that their needs are met in a timely and efficient manner.
- Operations Management: Oversee the day-to-day operations of the contact center, including staffing, scheduling, and workflow management.
- Performance Management: Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop strategies to enhance team performance.
- Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
- Communication: Communicate effectively with team members, customers, and other stakeholders to ensure that information is shared and understood.
- Education: Bachelor's degree in business or a related field.
- Experience: At least 2 years of experience in a supervisory role, preferably in a customer service or contact center environment.
- Skills: Strong leadership and communication skills, ability to analyze data and make informed decisions, and experience with customer service software and systems.
This is a remote work opportunity, and the successful candidate will be required to work from home. The ideal candidate will have a quiet and dedicated workspace and will be able to work independently with minimal supervision.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
-
Operating Room Team Lead
7 days ago
Arizona City, Arizona, United States American Vision Partners Full timeAbout the RoleAs an Assistant ASC Nurse Manager at American Vision Partners, you will play a vital role in ensuring the smooth operation of our Ambulatory Surgery Centers. Your primary responsibility will be to provide a safe and efficient environment for patients during the pre-, intra-, and post-operative phases of their stay.Key ResponsibilitiesFacilities...
-
Customer Service Center Team Leader
2 weeks ago
Arizona City, Arizona, United States StateServ Full timeStateServ is a leader in Durable Medical Equipment (DME) management solutions, dedicated to simplifying administration to enhance operational efficiencies, control costs, improve care quality, and ultimately elevate patient satisfaction. Through our cutting-edge technology and unparalleled expertise, we offer the insights and visibility our clients require...
-
Repair Center Team Leader
2 weeks ago
Arizona City, Arizona, United States Metso Outotec Full timeJoin a leading organization and contribute to the sustainable management of the world's natural resources. Together, we will reshape the industry and steer it towards a more environmentally friendly future. At Metso Outotec, you will benefit from our inclusive culture and a global network of colleagues. Here, you will embark on a journey of personal...
-
Lead Barista Team Lead
4 days ago
Arizona City, Arizona, United States Bashas' Full timeJob Summary:The Lead Barista Clerk/Barista is responsible for creating a exceptional customer experience at Bashas' by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.Key Responsibilities:Observe and support all store rules and company policies to ensure a safe and healthy work...
-
Sales Team Lead
4 days ago
Lake Havasu City, Arizona, United States Rent-A-Center Full timeAbout the Role:We are seeking a highly motivated and experienced Sales Team Lead to join our team at Rent-A-Center. As a Sales Team Lead, you will be responsible for overseeing the sales department, managing inventory, and providing exceptional customer service.Key Responsibilities:Lead and manage a team of sales representatives to achieve sales targets and...
-
Lead Educator
4 days ago
Arizona City, Arizona, United States Mesa Public Schools Full timeAbout the RoleWe are seeking a highly skilled and dedicated Lead Educator to join our team at the Eisenhower Center for Innovation. As a key member of our kindergarten team, you will play a vital role in shaping the educational experience of our students.Key ResponsibilitiesCurriculum Development: Collaborate with colleagues to design and implement engaging...
-
Service Team Lead
6 days ago
Arizona City, Arizona, United States Chipotle Mexican Grill Full timeJob SummaryThe Service Leader is a key member of our restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesMaintain a...
-
Arizona City, Arizona, United States free-classifieds-usa Full timeJob Summary:We are seeking a highly skilled and experienced Supervisor-Front Desk/Housekeeping/Bistro to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front desk, housekeeping, and bistro teams.Key Responsibilities:Complete...
-
Sales Team Lead
7 days ago
Arizona City, Arizona, United States Shoe Palace Full time**Job Summary**Shoe Palace is seeking a highly motivated and experienced Assistant Manager to join our sales team. As a key member of our store operations team, you will be responsible for ensuring that our store operates at a high level, providing exceptional customer service, and driving sales growth.**Key Responsibilities**• Assist the store manager in...
-
Front End Service Team Lead
6 days ago
Arizona City, Arizona, United States Walmart Full timeJob OverviewAs a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences and maintaining a seamless shopping environment. Your primary responsibilities will include:Providing top-notch customer service, addressing customer inquiries, and resolving issues in a timely and professional...
-
Mobile Radiology Technologist
2 weeks ago
Arizona City, Arizona, United States Lead Health Full timePosition OverviewLead Health is in search of a dedicated Travel Radiology Technologist to join our team. This role offers an exciting opportunity to work in various locations while providing exceptional patient care.Key ResponsibilitiesSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelAs a Travel Radiology Tech,...
-
Travel Radiology Professional
1 week ago
Arizona City, Arizona, United States Lead Health Full timePosition OverviewLead Health is in search of a traveling Radiology Technologist to join our team.Job DetailsSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeksWeekly Hours: 36 hoursShift: 12-hour daysEmployment Type: TravelWe are looking for a dedicated Radiography Travel Radiology Tech to enhance patient care.At Lead...
-
Nomadic Radiology Technologist Position
1 week ago
Arizona City, Arizona, United States Lead Health Full timePosition OverviewLead Health is in search of a traveling Radiology Technologist for an exciting opportunity.Job DetailsSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 36 hours per weekShift: 12-hour day shiftsEmployment Type: TravelWe are looking for a dedicated Radiography Travel Radiology Technologist to...
-
Lead Automation Engineer
2 weeks ago
Arizona City, Arizona, United States EdgeCore Digital Infrastructure Full timeAbout EdgeCore Digital InfrastructureEdgeCore Digital Infrastructure is in search of a Lead Automation Engineer to enhance its dynamic team. This role will be integral to the operations division, focusing on the dependability and excellence of the Building Management System (BMS), Electrical Power Monitoring System (EPMS), and Data Center Infrastructure...
-
Traveling Radiology Technologist
1 week ago
Arizona City, Arizona, United States Lead Health Full timePosition OverviewLead Health is in search of a dedicated Travel Radiology Technologist to join our team.Job ResponsibilitiesSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelThis role is essential for enhancing patient care through effective radiographic practices. We value your expertise and aim to provide you...
-
Mobile Radiology Technologist
2 weeks ago
Arizona City, Arizona, United States Lead Health Full timePosition OverviewLead Health is in search of a dedicated and skilled Travel Radiology Technologist to join our team.Job ResponsibilitiesSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelThis role requires a Radiography professional who is eager to make a significant impact on patient care. At Lead Health, we...
-
Registered Nurse
1 week ago
Arizona City, Arizona, United States Lead Health Full timePosition Overview:Lead Health is actively seeking a skilled travel nurse RN specializing in the Cardiac Catheterization Lab. This role is designed for healthcare professionals looking to make a significant impact on patient care while enjoying the benefits of travel nursing.Key Responsibilities:- Provide exceptional nursing care in the Cardiac Cath Lab...
-
Registered Nurse
2 weeks ago
Arizona City, Arizona, United States Lead Health Full timePosition OverviewLead Health is actively seeking a skilled travel nurse RN specializing in CVOR for an exciting opportunity.Job DetailsSpecialty: CVORDiscipline: RNDuration: 13 weeksWeekly Hours: 36 hoursShift: 12 hours, nightsEmployment Type: TravelWe are in search of a dedicated Surgery - CVOR Travel RN who is eager to make a significant impact on patient...
-
Registered Nurse
1 week ago
Arizona City, Arizona, United States Lead Health Full timePosition OverviewLead Health is currently seeking a travel nurse RN specializing in CVOR for an exciting opportunity.Job ResponsibilitiesSpecialty: CVORDiscipline: RNEmployment Type: TravelShift: 12 hours, nightsWeekly Hours: 36 hoursContract Duration: 13 weeksWe are in search of a Surgery - CVOR Travel RN who can significantly enhance patient care.At Lead...
-
Arizona City, Arizona, United States Amphenol Borisch Technologies Full timeJob SummaryThe Technical Team Lead is a key member of our production team, responsible for overseeing and supporting all technical operations in their cell. This role requires strong technical expertise, leadership skills, and the ability to work collaboratively with team members to achieve production goals.Key ResponsibilitiesLeadership and Support: Provide...