Director of Life Enrichment Programs
4 days ago
We are seeking a highly motivated and compassionate Director of Life Enrichment to join our team at Balfour Senior Care. As a key member of our community, you will be responsible for creating an innovative and engaging activities calendar that caters to the diverse interests of our residents.
Key Responsibilities- Develop and implement a monthly activities calendar that promotes resident engagement and satisfaction.
- Lead and participate in resident activities and events, ensuring a high level of customer service and satisfaction.
- Manage and coach the Life Enrichment team, providing ongoing performance management and timely feedback.
- Oversee the team's participation in mandatory training and ensure compliance with Relias requirements.
- Collaborate with the care team to develop and implement resident care plans and participate in care conferences as needed.
- Maintain and promote the usage of Life Loop, while ensuring accurate documentation.
- Monitor and manage the department's budget, including Yardi, to ensure effective resource allocation.
- Develop and implement a volunteer program that enhances resident engagement and satisfaction.
- Proven ability to interact with a diverse range of people, particularly the elderly and their family members.
- Experience in event planning and coordination, with a focus on creating engaging and inclusive activities.
- Supervisory experience, with a minimum of 2 direct reports.
- Ability to collaborate with other departments and management to continuously improve program quality.
- Excellent communication skills, both verbal and written.
- Ability to maintain a customer-focused approach at all times, delivering a high level of customer service.
- Ability to work occasional weekends, holidays, and evenings as needed.
- Must be 18 years or older and possess a current driver's license, with the ability to meet Balfour's driver requirements.
- Bachelor's degree in social work, event planning, or gerontology, or a combination of education and experience.
- Understanding of applicable state regulations for events, programs, and life enrichment in assisted living communities.
- Ability to perform tasks with reasonable accommodations, including bending, pushing, and pulling objects, and lifting up to 50 pounds unassisted.
- Ability to sit, stand, and/or walk for long periods of time with reasonable accommodations.
- Must be able to work weekends and holidays as needed.
- Balfour communities are pet-friendly, and you may be exposed to animal hair and dander.
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