Director of Life Enrichment Programs

4 days ago


Louisville, Kentucky, United States BALFOUR SENIOR CARE Full time
About the Role

We are seeking a highly motivated and compassionate Director of Life Enrichment to join our team at Balfour Senior Care. As a key member of our community, you will be responsible for creating an innovative and engaging activities calendar that caters to the diverse interests of our residents.

Key Responsibilities
  • Develop and implement a monthly activities calendar that promotes resident engagement and satisfaction.
  • Lead and participate in resident activities and events, ensuring a high level of customer service and satisfaction.
  • Manage and coach the Life Enrichment team, providing ongoing performance management and timely feedback.
  • Oversee the team's participation in mandatory training and ensure compliance with Relias requirements.
  • Collaborate with the care team to develop and implement resident care plans and participate in care conferences as needed.
  • Maintain and promote the usage of Life Loop, while ensuring accurate documentation.
  • Monitor and manage the department's budget, including Yardi, to ensure effective resource allocation.
  • Develop and implement a volunteer program that enhances resident engagement and satisfaction.
Requirements
  • Proven ability to interact with a diverse range of people, particularly the elderly and their family members.
  • Experience in event planning and coordination, with a focus on creating engaging and inclusive activities.
  • Supervisory experience, with a minimum of 2 direct reports.
  • Ability to collaborate with other departments and management to continuously improve program quality.
  • Excellent communication skills, both verbal and written.
  • Ability to maintain a customer-focused approach at all times, delivering a high level of customer service.
  • Ability to work occasional weekends, holidays, and evenings as needed.
  • Must be 18 years or older and possess a current driver's license, with the ability to meet Balfour's driver requirements.
Preferred Qualifications
  • Bachelor's degree in social work, event planning, or gerontology, or a combination of education and experience.
  • Understanding of applicable state regulations for events, programs, and life enrichment in assisted living communities.
Physical Requirements/Working Conditions
  • Ability to perform tasks with reasonable accommodations, including bending, pushing, and pulling objects, and lifting up to 50 pounds unassisted.
  • Ability to sit, stand, and/or walk for long periods of time with reasonable accommodations.
  • Must be able to work weekends and holidays as needed.
  • Balfour communities are pet-friendly, and you may be exposed to animal hair and dander.

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