Client Services Coordinator

2 weeks ago

Cumming, Georgia, United States Labor Finders Full time
Position Overview

Job Title: Front Desk Receptionist

Role Summary:

We are in search of a personable, detail-oriented, and professional Front Desk Receptionist to serve as the initial point of contact for our organization. The successful candidate will demonstrate outstanding communication abilities and a welcoming attitude to enhance the experience of our clients and guests. In this role, you will oversee efficient front desk operations, assist with administrative tasks, and contribute positively to our team's objectives.

Key Responsibilities:

  • Welcoming Guests: Greet and register clients and visitors, ensuring they feel at ease and well-informed during their time with us.
  • Telephone Management: Handle incoming calls courteously, directing them to the appropriate staff or departments, and accurately recording messages as necessary.
  • Appointment Coordination: Organize, confirm, and manage meetings while overseeing the scheduling of conference rooms and calendars.
  • Administrative Assistance: Execute general clerical tasks, including data entry, filing, and maintaining office supplies to facilitate seamless operations.
  • Mail Handling: Oversee the distribution of incoming mail and packages while preparing outgoing correspondence and shipments.
  • Client Support: Address client inquiries with professionalism and deliver exceptional service to assist in resolving any issues.
  • Reception Area Maintenance: Ensure the reception area remains clean, organized, and reflects a professional image of the organization to all visitors.
  • Collaboration: Work alongside other administrative personnel to uphold company policies and procedures, and collaborate on various projects to enhance overall office productivity.

Qualifications:

  • Education: A high school diploma or equivalent is mandatory. An associate degree in business administration or a related discipline is preferred.
  • Experience: Previous experience in a receptionist or similar administrative capacity is advantageous.
  • Skills:
    • Exceptional verbal and written communication skills.
    • Strong organizational and multitasking capabilities.
    • Proficiency in standard office software (e.g., Microsoft Office Suite) and office equipment (e.g., printers, fax machines).
    • Ability to maintain confidentiality and manage sensitive information with care.
  • Personal Attributes:
    • Friendly, approachable demeanor with confidence in engaging with diverse personalities.
    • A proactive, solution-oriented mindset with keen attention to detail.
    • Strong time management skills and dedication to meeting deadlines.

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