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Service Coordination Representative

2 months ago


Cumming, Georgia, United States Arrow Exterminators Full time

Join Our Team at Arrow Exterminators

Are you eager to be part of a workplace that values your contributions and offers endless opportunities for advancement? Look no further than Arrow Exterminators.

About Us:

As a leading player in the home improvement sector, we are dedicated to safeguarding the health and property of our clients while fostering a supportive, family-oriented environment that encourages professional growth. Our full-time Customer Service Representatives enjoy competitive compensation ranging from $16 to $18 per hour, along with exceptional benefits that include:

  • Three distinct insurance plans
  • A 401(k) plan with company matching
  • Health savings account
  • Pet insurance
  • One full week of vacation from day one
  • Nine paid holidays from the start
  • Life insurance

What Makes Us Unique:

Founded in 1964, we are a privately owned leader in the industry, redefining the experience of working for a large organization. Our focus on communication and relationship-building highlights our commitment to a people-centric approach. We prioritize environmental responsibility and customer satisfaction, going 'Beyond the Call' to protect health and property in an eco-friendly manner.

Despite our size, we maintain a close-knit family atmosphere. Our employees appreciate the supportive culture where every individual is recognized as a vital part of our team. We provide a comprehensive training program, ensuring that whether you are in the field or the office, you feel valued and empowered.

Your Responsibilities:

In this role, you will begin each day by responding to calls from our esteemed customers, utilizing your problem-solving skills to address their pest-related concerns and provide reassurance. From scheduling services to updating customer records, you will handle a variety of tasks with confidence.

As you work diligently to ensure that our technicians are fully booked and accounts are managed, you will experience a sense of fulfillment knowing you are positively impacting our customers' lives. In between calls, you will connect with colleagues over shared successes and light-hearted moments, making each day enjoyable.

Minimum Qualifications:

  • Proficient in Microsoft Office Suite
  • High school diploma or equivalent
  • Professional appearance and demeanor
  • Ability to commit to a minimum 40-hour workweek
  • Willingness to work occasional overtime as necessary

If you are ready to embark on a rewarding career with Arrow Exterminators, we invite you to take the first step towards joining our team.

Note: Arrow Exterminators is a Drug-Free Workplace and conducts pre-employment drug screenings and background checks for all employees.