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Sales Support Coordinator

2 months ago

Rochester, New York, United States Advantech Industries Inc. Full time
Job Overview

SALES ADMINISTRATIVE ASSISTANT

POSITION SUMMARY:

Under the guidance of the Sales Manager, the Sales Administrative Assistant plays a crucial role in managing the quote preparation process. This includes receiving Requests for Quotes (RFQs) from clients and compiling comprehensive quote packages. The position also involves dispatching quotes to clients and addressing daily customer inquiries.

KEY RESPONSIBILITIES

  • Receive and process RFQs from clients
  • Examine drawings and quote data for completeness
  • Communicate with clients regarding any discrepancies in quote packages
  • Organize and print all job specifications and relevant data
  • Assign unique quote numbers to each package
  • Review historical data of parts within the system
  • Request quotes from external vendors as needed
  • Assemble completed quote packages for the Engineering Manager
  • Generate quotes and send them to clients
  • Log and manage purchase orders
  • Create job entries in the software system
  • Collaborate with production control to secure pricing from outsourced vendors if jobs are awarded
  • Handle incoming calls
  • Screen and assist customers/vendors
  • Maintain filing systems
  • Perform general receptionist duties

SKILLS & QUALIFICATIONS

  • Ability to work independently with a strong work ethic, contributing to a customer-focused quality engineering team.
  • Excellent verbal and written communication skills, fostering teamwork among colleagues.
  • Demonstrates diplomacy and strong interpersonal skills.
  • Accountable for meeting commitments related to project outcomes.
  • Proficient in multitasking with attention to detail and prioritization.
  • Maintains performance and motivation levels in routine or repetitive tasks.
  • Capable of working under pressure and meeting deadlines with flexibility.
  • Proficient in computer, copier/printer, and phone operations.
  • Strong organizational and prioritization skills.
  • Experience with Microsoft Office is preferred.
  • High School Diploma or GED required.
  • Minimum of 5 years of experience in a related manufacturing engineering environment.

EMPLOYEE BENEFITS
Vacation
Paid Sick Leave
Holidays
Health Insurance
Dental Coverage
Vision Insurance
Life Insurance
401(k) Plan

According to the New York Pay Transparency law, the pay range for this position is $25.00 per hour. Actual compensation will be determined based on experience and other factors permitted by law.

Advantech Industries Inc. is a Drug-Free Workplace. Employment is contingent upon successful completion of a pre-employment drug screening.

ITAR Restricted: This position is limited to U.S. Citizens, Permanent Residents, or Green Card Holders.

Advantech Industries Inc. is committed to providing a work environment free from unlawful discrimination and harassment in any form and will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in undue hardship.