Customer Service Associate I

2 weeks ago


Ridgefield, Washington, United States iQ Credit Union Full time
Position Overview

Location
Ridgefield Branch

Employment Type
Full Time

Educational Requirement
High School Diploma or Equivalent

Compensation
$23.81 per Hour

Industry
Banking

Role Summary

Become a vital part of our mission

At iQ Credit Union, we pride ourselves on fostering a supportive and enriching workplace. We are dedicated to providing our employees with a balanced work-life experience, comprehensive benefits, and a culture that encourages personal and professional growth. Our commitment to our members and the communities we serve is unwavering, and we believe you will thrive in our positive environment.

The Customer Service Associate I (CSA I) is responsible for addressing inquiries, resolving issues, and delivering solutions within our retail branch setting. This role involves educating clients about our offerings to enhance their financial well-being.

Key Responsibilities:
  • Manage transactions including deposits, withdrawals, loan payments, and transfers via various channels.
  • Ensure accurate cash drawer balancing at the end of each day.
  • Promote and explain the benefits of Credit Union services to members.
  • Engage in branch initiatives and weekly sales meetings to meet specific service and sales objectives.
  • Participate in monthly coaching sessions to identify and leverage personal development opportunities.
  • Support outreach efforts by making proactive calls to members.
  • Utilize Credit Union systems to update member information and process transactions effectively.
  • Engage in marketing efforts and community outreach activities.
  • Adhere to our Retail Branch Service Level Agreement and maintain awareness of performance metrics.
  • Stay informed about compliance regulations relevant to the role and ensure adherence to all applicable laws.
  • Follow security protocols and participate in mandatory training sessions.
  • Maintain knowledge of regulatory requirements, particularly those related to the Bank Secrecy Act and US Patriot Act.
  • Participate in the Credit Union Email Security Awareness Program as outlined in our Information Security guidelines.
Qualifications

Skills and Experience:

Experience:
Minimum of one month in a similar role or related field.

Education:
High School diploma or GED equivalent.

Additional Information:

We value diverse experiences and skills. If you possess the passion and drive to excel in this position, we encourage you to consider applying. Your unique background may be just what we need to enhance our team.

iQ Credit Union offers a comprehensive benefits package for our exceptional employees.

We have consistently been recognized as one of the top workplaces in the Pacific Northwest. We listen to our employees and strive to provide benefits that truly make a difference.

Healthcare Benefits:
• 100% coverage for medical, dental, and vision premiums for you and your dependent children.

Retirement Savings:
• 401(k) matching up to 5.5% of your contributions.

Paid Time Off:
• 11 paid holidays along with vacation and sick leave accruals.

• Opportunities for community involvement through paid volunteer time.

• A unique Cultural Enrichment Day to promote awareness of the diverse communities we serve.

Investing in Your Future:
• Student loan repayment matching up to $100 per month.

• Support for educational advancement through tuition reimbursement.

• Annual matching for nonprofit contributions.

iQ Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

  • Ridgefield, Washington, United States Compass Group Careers Full time

    Job OverviewCompass Group is seeking dedicated individuals for the role of Culinary Service Associate. This position is essential in ensuring that our food service operations run smoothly and efficiently.Key Responsibilities:Food Preparation: Assist in the preparation of meals by performing tasks such as washing, peeling, and cutting fruits and...


  • Ridgefield, Washington, United States ilani Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Player Services Cashier. As a key member of our Player Services team, you will be responsible for delivering exceptional guest service while meeting guest Slot Ticket Redemption, chip redemption, check cashing, and Player Services needs.Key...


  • Ridgefield, Washington, United States Compass Group Careers Full time

    Job OverviewPosition: Food and Beverage Operations ManagerSalary: $95,000 /yearPay Grade: 15Compensation: Additional forms of compensation may apply.As a prominent player in the business and industry dining sector, Compass Group is the ideal organization for those seeking a fulfilling career filled with endless possibilities. We cater to the employees of...


  • Ridgefield, Washington, United States Specialty Medical Staffing Full time

    Retail Pharmacy Associate - Per-Diem Position Are you an experienced Pharmacy Technician seeking a rewarding role? Specialty Medical Staffing is currently looking for a dedicated individual to join our esteemed retail pharmacy team. Position Overview:Assist in the preparation and distribution of medications under the supervision of a licensed...


  • Ridgefield, Washington, United States Compass Group Careers Full time

    Job SummarySummary: Takes food and beverage orders and efficiently delivers items to dining room guests.Essential Duties and Responsibilities:Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.Delivers food promptly and professionally; maintains safe food handling and...


  • Ridgefield, Washington, United States Compass Group, North America Full time

    Job SummaryWe are seeking a skilled Food Service Worker to join our team at Compass Group, North America. As a Food Service Worker, you will be responsible for preparing, presenting, and serving food to our customers.Key Responsibilities:Food Preparation: Performs prep work such as washing, peeling, cutting, and seeding fruits and vegetables.Food...

  • Clinical Director

    4 days ago


    Ridgefield, Washington, United States Gentiva Full time

    About Gentiva HospiceGentiva Hospice is a leading provider of hospice care, dedicated to delivering exceptional patient-centered services. Our team of compassionate professionals is committed to making a meaningful difference in the lives of our patients and their families.Job SummaryWe are seeking a highly skilled and experienced Patient Care Manager to...


  • Ridgefield, Washington, United States ilani Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Player Services Cashier. As a key member of our Player Services team, you will be responsible for delivering exceptional guest service while meeting guest Slot Ticket Redemption, chip redemption, check cashing and Player Services needs.Key ResponsibilitiesPromote...

  • Packaging Associate

    7 days ago


    Ridgefield, Washington, United States Church & Dwight Full time

    About Us:A dynamic environment fueled by collective ambition. We are an organization that truly values our workforce, our products, our customers, and our planet.Our distinctive, casual culture promotes bravery, perseverance, and teamwork.With an open and encouraging team atmosphere, every individual is empowered to take initiative and ownership of their...

  • Culinary Team Member

    2 weeks ago


    Ridgefield, Washington, United States Levy Sector Full time

    Position Title: Culinary Team Member Compensation Range: $19.00 to $23.00Application Process: Our AI recruiting assistant simplifies your application process. Message frequency may vary. Standard messaging rates apply. Text STOP to opt out or HELP for assistance.Company Commitment: At Levy, we value diversity and inclusion, which are key to our success....


  • Ridgefield, Washington, United States Compass Group Careers Full time

    Job OverviewPosition: Food and Beverage Operations ManagerSalary: $95,000 /yearPay Grade: 15Additional Compensation: As a premier provider in the corporate dining sector, Compass Group is the ideal place to advance your career with endless possibilities. We serve the employees of the nation’s most prestigious organizations across various industries. As...


  • Ridgefield, Washington, United States Compass Group Careers Full time

    Job OverviewPosition Title: Culinary Prep SpecialistCompensation Range: $19.00 to $23.00Easy Application Process: Interested candidates can apply via text messaging by sending JOB to 75000 and searching for the requisition ID number.At Compass Group, we value diversity of thought and inclusion, which drives our success. We invite you to embark on your...


  • Ridgefield, Washington, United States AEG Full time

    Job SummaryWe are seeking a highly skilled and customer-focused In-Seat Server to join our team at AEG. As a key member of our hospitality staff, you will be responsible for providing exceptional service to our guests while working in a fast-paced, team-oriented environment.Key ResponsibilitiesInteract with guests to ensure their satisfaction and exceed...

  • Culinary Specialist

    4 days ago


    Ridgefield, Washington, United States Compass Group Careers Full time

    Job SummarySummary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times.Key ResponsibilitiesFood Preparation: Prepares high-quality food items according to standardized recipes and instructions to meet...


  • Ridgefield, Washington, United States Compass Group Careers Full time

    Job SummarySummary: Prepares food and serves customers in accordance with applicable federal, state and local standards, guidelines and regulations.Key ResponsibilitiesObtains daily production schedule and preparation requirements from the Executive Chef.Prepares items on production sheets following established quantities and recipes.Completes and follows...


  • Ridgefield, Washington, United States Freightliner Northwest Full time

    Position Overview:Freightliner Northwest is currently seeking skilled collision repair specialists, body shop technicians, and frame repair experts with experience in heavy-duty truck bodywork. Join our team to work in a dynamic environment where innovation meets craftsmanship.About Freightliner Northwest:As a prominent player in the commercial vehicle...


  • Ridgefield, Washington, United States Compass Group Poland Sp. z o.o. Full time

    Position Title: Regional Supply Chain CoordinatorCompensation Range: $17.00 to $22.00Application Process: We facilitate a seamless application experience. For text messaging applications, simply text JOB to 75000 and reference the requisition ID number.Company Overview: At Compass Group, we value diversity of thought and inclusion, which drives our success....


  • Ridgefield, Washington, United States Rosauers Supermarkets Full time

    Position Overview:At Rosauers Supermarkets, we are dedicated to serving our local community through exceptional service and quality products. As a vital member of our pharmacy team, you will play a crucial role in enhancing the health and well-being of our customers.Your Role:As a Pharmacist, your responsibilities extend beyond merely dispensing medications....


  • Ridgefield, Washington, United States Rosauers Supermarkets Full time

    Position Type: Part-time Overview: At Rosauers Supermarkets, we pride ourselves on being a cornerstone of the community, providing not just groceries but also essential health services. Our commitment to quality and customer satisfaction is reflected in every aspect of our operations. The Role: As a Pharmacist, you will play a vital role in enhancing the...

  • In-Seat Server

    2 days ago


    Ridgefield, Washington, United States Legends Full time

    Job SummaryThe Server position at Legends is a dynamic role that requires exceptional guest service skills while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment.Key ResponsibilitiesInteract with guests to assure guest satisfaction and provide personal service and attention to detail that exceeds their expectations.Serve...