Traffic Control Supervisor

7 days ago


Norwich, Connecticut, United States AWP Safety Full time
Job Summary

We are seeking a highly skilled and experienced Field Supervisor to join our team at AWP Safety. As a Field Supervisor, you will play a critical role in upholding the core values of Ownership, Trust, and Teamwork, while leading teams and supporting our EHS initiatives.

Key Responsibilities
  • Direct leadership and supervision of 30+ protectors (field-based crews)
  • Support the Area Manager and General Manager in managing and executing company initiatives
  • Collaborate daily with all Area Staff to drive Continuous Improvement in all functional areas of the business
  • Maintain Field (80%) and Office (20%) Responsibilities
  • Ensure safety, quality, training, employee engagement, and retention standards are met
  • Protect the company's team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
  • Coach, Motivate, and Develop assigned team of protectors
  • Develop relationships with new and existing customers to achieve goals and new business opportunities
  • Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
  • Address customer service issues promptly and efficiently while providing the highest level of customer service
  • Assist in preparing daily schedules
  • Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
  • Facilitate teambuilding efforts and regular communications with team members
  • Engage and support the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs
  • Obtain ATSSA and state-specific certifications
  • Become a subject matter expert in work zone setup/design and professional flagging
  • Other duties as assigned
Requirements
  • 4-year degree in a business-related field is a plus but not required
  • High School Diploma or GED completion required
  • 1-2 years of supervisor experience and building teams with 20+ team members
  • Must be able to and enjoy connecting with field-level customers and contacts
  • Excellent verbal and written communication skills
  • Ability to build and maintain working relationships with your team
  • Contributes to the engagement and ongoing development of AWP Safety employees
  • Intermediate computer skills including Microsoft Office products and customer relationship management systems
  • Must adhere to and promote safe workplace practices
  • Valid drivers' license and ability to meet AWP Safety driver standards
Work Environment and Physical Demands

The employee must be able to successfully handle the physical demands of this position, which include but are not limited to the following:

  • Variable hours of operation based on staffing needs and workload
  • Ability to work in a variety of physical positions, including sitting, standing, walking, and driving
  • Regular exposure to all weather conditions in combination with regular work time indoors in environmentally controlled conditions
  • Majority of time will be spent in the field (80%)
  • May be required to lift or carry objects up to 40 pounds
What You Will Love/Perks
  • Company-provided vehicle with fuel card, which includes qualified personal use privileges
  • Career Growth
  • Paid Time Off and Paid Holidays
  • Benefits eligible the 1st of the month following hire
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as legal and identity protection, accident, critical illness, and others
  • Company-paid $50,000 in basic life insurance
  • Company-paid long-term disability (LTD)
  • Health Savings and Flex Spending Accounts Available
  • 401(k) with company match
  • AWP named one of America's Greatest Workplaces 2023 for Diversity

Compensation: $55-65K + AIP 7% Bonus Plus Company Vehicle and Gas Card



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