Front Desk Representative
1 week ago
At Pyramid Global Hospitality, we're committed to delivering exceptional guest experiences. As a Front Desk Agent, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.
Key Responsibilities:- Greet guests with a warm and sincere welcome, setting the tone for a memorable stay.
- Register guests efficiently, ensuring all details are accurate and up-to-date.
- Provide prompt and courteous service, addressing guest inquiries and resolving any issues that may arise.
- Close out guest accounts upon departure, maintaining the highest standards of service.
- Stay up-to-date on property amenities, services, and local attractions to provide expert recommendations.
- At least one year of related guest experience, preferably in hospitality.
- Excellent communication and interpersonal skills, with a passion for delivering exceptional service.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Strong problem-solving skills, with a focus on finding creative solutions to guest challenges.
We're an equal opportunity employer, committed to fostering a diverse and inclusive work environment. If you're a motivated and customer-focused individual who thrives in a dynamic hospitality setting, we encourage you to apply for this exciting opportunity.
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