Clinical Support Specialist II
2 weeks ago
UTHealth Houston stands as a premier institution for healthcare education, innovation, and outstanding patient care. We are currently seeking a Clinical Support Specialist II to enhance our dedicated team within the Neurosciences department.
Key Responsibilities:
- Manage patient communications including calls and messages.
- Utilize the Epic system for various administrative tasks.
- Assist healthcare providers during clinic operations.
- Coordinate appointment scheduling and patient rooming.
- Handle prescription refills and urgent patient inquiries.
- Support multiple clinics during peak times or staff shortages.
Our comprehensive benefits package includes:
- 100% paid medical premiums for full-time staff.
- Generous paid time off, equating to approximately 37-38 days annually.
- A robust retirement and pension plan.
- Access to free financial and legal counseling services.
- Complimentary mental health support.
- Employee discounts on various services including entertainment and telecommunications.
- Resources for childcare and eldercare.
As part of your role, you will:
- Prepare for patient visits by ensuring all necessary schedules and test results are ready.
- Room patients effectively, documenting vital information such as chief complaints, vital signs, and medical history.
- Conduct basic diagnostic tests as required, including hearing and vision tests, EKGs, and specimen collection.
- Maintain cleanliness and organization of clinic rooms and supplies.
- Assist with scheduling follow-up appointments and perform routine clerical tasks.
- Handle telephone messaging and in-person patient screenings with appropriate follow-up.
Qualifications:
Applicants should possess a high school diploma or equivalent. Completion of an accredited Medical Assistant training program or a minimum of one year of relevant experience is required. Certification may substitute for formal training.
Veteran Information:
Military experience related to this position may include various medical support roles.
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