Technical Support Specialist II

2 weeks ago


Houston, Texas, United States The Brixton Group Full time
Position Overview:
As a Level II Helpdesk Specialist at The Brixton Group, you will play a crucial role in providing exceptional technical support to our clients. Your expertise will help in resolving complex issues and ensuring a seamless user experience.

Key Responsibilities:
  • Exhibit a proactive approach and maintain a positive demeanor while addressing technical challenges independently.
  • Utilize outstanding communication skills, both verbal and written, to enhance relationships and create comprehensive technical documentation.
  • Demonstrate the ability to troubleshoot and resolve issues efficiently, contributing to the overall success of the support team.

Qualifications:
We are looking for candidates who possess a strong technical background and a commitment to delivering high-quality support services.

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