Corporate Community Management Specialist

4 days ago

Baltimore, Maryland, United States RHP Staffing Full time
Job Overview

RHP Properties is seeking a highly skilled and experienced Community Management Specialist to join our team. As a key member of our operations team, you will be responsible for managing the daily administration, operation, and personnel of various manufactured home communities.

Key Responsibilities
  • Manage and deposit daily collection of all monthly rentals, late fees, and other revenue streams.
  • Recruit, train, motivate, and manage onsite staff to ensure excellent customer service and community maintenance.
  • Conduct regular inspections of community grounds and community-owned homes to maintain a clean and presentable appearance.
  • Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the Maintenance Work Order system.
  • Develop and implement strategies to attract new residents and retain current residents, increasing occupancy rates and revenue.
  • Manage all aspects of leasing, including processing, approving, and forwarding invoices in a timely manner.
  • Maintain accurate records of employee files, timesheets, and expenses to ensure compliance with company policies and procedures.
  • Manage and organize paperwork flow, ensuring timely and accurate processing of documents.
  • Monitor and maintain financial operations, adhering to established budgetary guidelines and ensuring fiscal responsibility.
  • Identify and address safety issues, implementing corrective measures to ensure a safe working and living environment for all residents and staff.
  • Enter accurate and complete information into management software, ensuring seamless data management and reporting.
  • Build strong relationships with residents, responding to their needs and resolving issues in a timely and professional manner.
Requirements
  • A minimum of 2-3 years of property management experience, preferably in a retail, hotel, or property management setting.
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Strong customer service, communication, and organizational skills, with the ability to multitask and problem-solve.
  • Detail-oriented and able to work in a fast-paced environment, with a strong focus on teamwork and collaboration.
  • Ability to travel extensively, with a valid operator's license and proficiency in Microsoft Office, specifically Excel, Word, and Outlook.
Benefits

This is a full-time opportunity with competitive compensation, including medical, dental, and vision insurance, short-term and long-term disability, life insurance, paid time off, holidays, flexible spending, and 401K.

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