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Corporate Operations Support Specialist

2 months ago

Baltimore, Maryland, United States Service Coordination, Inc. Full time
Job Overview

Position Title: Operations Corporate Administrative Assistant
Employment Status: Full-time
Reports to: Executive Vice President of Chief Operating Officer
Agency Division: Operations
FLSA Status: Non-Exempt

Company Overview: Service Coordination, Inc. (SCI) is dedicated to supporting individuals with disabilities, behavioral challenges, and complex medical needs, as well as the elderly and transitioning youth. Our organization employs innovative models of case management and care coordination to enhance the quality of life for those we serve.

Role Summary: The Operations Corporate Administrative Assistant plays a vital role in providing comprehensive clerical, administrative, and project management assistance across various operational departments, particularly focusing on Communications, Marketing, and Enterprise Project Management. This position is primarily remote, with occasional requirements for in-person meetings.

Key Responsibilities:

  • Deliver administrative support to the Chief Operating Officer and the broader operations team, including managing schedules, preparing presentations, and enhancing communication efficiency.
  • Maintain an organized inventory of ongoing initiatives and projects within the Marketing, Communications, and Enterprise Project Management Departments.
  • Ensure the accuracy and accessibility of electronic corporate records and contractual documents.
  • Oversee the reconciliation of monthly credit card statements and timely processing of invoices.
  • Coordinate meetings and committees for Operations Departments, including agenda preparation and documentation of meeting minutes.
  • Develop and implement processes to optimize project management efficiency.
  • Collaborate with various departments to ensure adherence to current policies and procedures while creating new guidelines as necessary.
  • Assist in special projects as directed by the Chief Operating Officer, maintaining thorough records and creating project archives upon completion.

Additional Duties:

  • Monitor and coordinate maintenance of agency equipment.
  • Promote organizational values of person-centeredness and shared leadership in all interactions.
  • Engage in professional development opportunities through meetings and training sessions.
  • Ensure the achievement of assigned project objectives.
  • Perform all duties in alignment with the organization's philosophies and values.

Education and Experience:

  • Associate degree in a business-related field; a bachelor's degree is preferred. A high school diploma or GED with extensive administrative experience may be considered.
  • 2-5 years of administrative experience, with a preference for candidates holding a bachelor's degree.
  • Proficiency in Microsoft Office Suite and familiarity with project management tools.

Competencies:

  • Strong customer focus and commitment to service excellence.
  • Ability to build effective relationships and communicate diplomatically.
  • Proven track record of accountability and results-driven performance.
  • Adaptability to changing situations and demands.

Physical Requirements: This role is primarily office-based, requiring the ability to remain stationary for extended periods and operate standard office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Service Coordination, Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace.