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Customer Service Representative

2 months ago

Nashville, Tennessee, United States Vector Security Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Vector Security. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information about our products and services
  • Assist customers with account-related issues, such as billing and payments
  • Escalate complex issues to senior team members as needed
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • 1 year of customer service experience
  • High school diploma or equivalent
  • Intermediate PC skills, including Microsoft Office Excel, Word, and Outlook
  • Possess a valid driver's license
  • Eligible to work in the U.S. without sponsorship

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Why Join Us:

At Vector Security, we value our employees and strive to create a positive and inclusive work environment. We offer a range of benefits and perks, including competitive pay, comprehensive health insurance, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.