Customer Service Representative
5 hours ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Health Advocates Network, Inc. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal teams to resolve customer issues and improve service delivery
- Stay up-to-date with product knowledge and services offered by Health Advocates Network, Inc.
- Meet or exceed customer satisfaction targets and service level agreements
Requirements:
- High School Diploma or equivalent required
- 1+ year of experience in customer service or a related field
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in Microsoft Office applications
Benefits:
- Competitive pay rates
- Referral opportunities
- Comprehensive health, prescription, dental, vision, life, and disability plans
- And more
About Us:
Health Advocates Network, Inc. is an equal opportunity employer. We are committed to providing a diverse and inclusive work environment that values and respects all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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